Manager C
Resume:
FELICIA T.
WILLIAMS
* * * ****** * R oa d West Haverstra w, New York 1 0 9 9 3 H : 8-45-947-**** C : 8 45-893-568 3 ******************@*****.***
PROFESSIONAL SUMMARY
Highly organized detail-oriented Executive Assistant with over seven years experience in providing skillful administrative
s upport to senior financial executives. Able to institute and work within strict confidentiality guidelines. Experienced in
c oordinating year end audits and other special projects requiring attention to deadlines, Capable of handling AP and AR with a
high degree of efficiency. Strong problem resolution abilities, Extremely flexible with the ability to multi-task effectively in a
f ast pace accounting environment.
W ORK HISTORY
Executiv e Assistan t, 06/201 0 to P resent
Multifamil y Managemen t Services, LLC – S uffer n, Ne w York
Coordinated c onversio n o f B J Murray accountin g s yste m t o a s tat e of t h e a rt c loud base d s yste m, which f ull y i ntegrate s a ll
aspect s of propert y m anagemen t a n d a ccountin g f unctions.
Analyze and approve i nvoice s t otalin g $2 millio n dollar s annuall y resultin g i n th e reductio n o f department expenditures b y
2.1% .
Manage t h e E VP/ CFO' s c omple x a n d f requentl y c hangin g t rave l a rrangement s while c oordinating all trip related activities.
C reated highly effective filing systems, including quick and thorough indexing and offsite storage retrieval process,
r esulting in easy access to critical information and streamlined office productivity.
Act as liaison maintaining open lines of communication among senior executives, board members, shareholders, middle
management and administrative staff.
Distribute company-wid e a nnouncements, b ook c onferenc e r oom s a n d c oordinate caterin g f o r v arious s taff and client
F unctions, a rrange f or a udiovisua l e quipmen t a n d c aterin g w he n necessary.
Executiv e Assistan t, 09/2007 to 06/2010
OralCD x Laborator y – S uffer n, New York
Coordinat ed c onferenc e s cheduling and t rave l a rrangement s, including training and educational seminars.
Provid ed high-leve l administrativ e s uppor t a n d manage d organizationa l l iaiso n affai rs fo r Regiona l Sale s Manager.
Coordinated all activities between payrol l department, marketin g department, s enio r m anagemen t a n d c linical .
Responsibl e for implementin g procedure s and providin g organizationa l s uppor t t o t h e clien t relation s department and
l aborator y personne l a s determine d b y t h e Regiona l S ale s Manager.
Manage d t h e R egiona l S ale s Manage r and Director of Operations’ c omplex daily activities e nsuring all deadlines are met in a
t imely fashion.
Create d e xpens e r eports, handled accounts receivables/payables including time sensitive material.
Accoun t S ervic e Representativ e, 01/2003 to 09/2007
Citigroup / CIT – M ahwa h, N e w Jersey
C onduc ted c redi t i nvestigations, r evie wed pertinen t d ocumentation a n d perfor med dail y c ompute r data entry
functions in a highly confidential manner .
● Answered high volume of incoming calls and in-person inquiries from clients and colleagues; respectfully
r esponded to all inquiries relating to services provided and outside referrals.
Wor ked c losel y wit h othe r department heads in developing ways t o p romote e xcellen t c ustome r
service and long term client retention.
Provid ed t elephone, e mail, a n d mai l s uppor t t o c ommercia l l eas e c ustomer s a n d i nterna l b usines s p artners
Suppor ted multipl e line s o f busines s usin g multipl e mainframe and web application s / systems.
Demonstrat e t h e a bilit y t o c ommunicat e w it h a d ivers e c ustome r bas e r angin g f ro m B lue-colla r owned b usinesse s t o l arg e
organizatio ns including senio r l eve l executive s i n Fortun e 50 0 companies.
Routinel y processe d f inancia l a djustments and other budgetary related functions.
EDUCATION
Universit y of Phoeni x - P hoeni x, A Z B achelor of Science : Accounting, Current
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