Customer Service Representative
Resume:
Jill M Ashley **** */* S. Lutz
920-***-**** Cell Shawano, WI 54166
************@*****.***
OBJECTIVE
Obtain Full Time Employment
CURRENT EMPLOYMENT
**/**/**** ** ******* Wolf River Media
Shawano, Wisconsin
Circulation Department Customer Service Representative and Accounts Receivable
Duties include but not limited to managing the operations of the Circulation Department
of Wolf River Media ensuring that company products are delivered with accordance
policies/guidelines; supervise activities of 20 carriers; handling customer complaints;
starting or stopping subscriptions; temporary stops for vacations; accepting payments for
subscriptions; payroll for carriers; billings for dealers; monthly reports; daily deposits;processing paperwork for the following day publication; contacting clients regardingoutstanding accounts; any other duty as assigned.
RELATED WORK EXPERIENCE
1/2009 to 10/2009 Greene-Gretzinger Law Office
Shawano, Wisconsin
Legal Assistant
All clerical duties; collections; basic accounting; answering phones; organization of
office; scheduling appointments; receiving payments on client accounts; client billing;
legal research; preparing court documents; any other duty as assigned.
3/2008 to 5/2008 Business Assistance Center
Green Bay, Wisconsin
Secretary
Clerical Assistance to Director of program assisting individuals wanting to begin a
business.
9/2007 to 5/2008 Menard Law Office
Shawano, Wisconsin
Legal Secretary - Informal Internship
All clerical duties; organize library material; legal research; customer service; billing;
create computer program to track closed files; transcription; answering phones; any other
duty as assigned.
3/2005 to 1/2006 College of Menominee Nation
Keshena, Wisconsin
Administrative Assistant
Track progress of participating students for Federal grant purposes and prepare yearly
report.
4/1997 to 1/2005 Stockbridge Munsee Tribal Legal Office
Bowler, Wisconsin
Legal Secretary/Assistant
Clerical assistance for the four tribal attorneys. Preparing court documents; assisting in
property purchases; collection cases; title searches on property; assist in land purchases; making travel arrangements; ordering supplies for office; monitor department’s budget;updating tribal ordinances; sort and log in mail; maintain file system; prepare semi annual report for Tribal Council; and any other duty as assigned.
11/1992 to 4/1997 Stockbridge Munsee Health Center
Bowler, Wisconsin
Receptionist/Patient Registration
Greet patients and visitors; manage switchboard; schedule doctor appointments; monthly
reports to Administration as to activity of Medical Department; register patients while
updating all information.
8/1976 to 2/1987 Shawano County Clerk of Courts Office
Shawano, Wisconsin
Deputy Clerk of Court
All court duties of traffic, criminal, family, small claims and civil actions; completion of paperwork and submit to State; collection on fines; customer service; and answering
phones.
OTHER EMPLOYMENT
Wal-Mart Shawano WI – November 2004 to December 2007 – Stocking shelves and
assisting customers with locating items within the store.
Levy Restaurant at Lambeau Field, Green Bay, WI – September 2004 to December 2010
Server – Serving food and drink to five skyboxes during home Packer Games.
Harvest Restaurant Wittenberg, WI – July 2007 to May 2008 – Kitchen Helper and
Dishwasher.
Wolf River Media, Shawano WI – December 2010 to May 22, 2011 – Inserting
Department.
B&R Services Shawano, WI – May 2009 to December 29, 2011
Cleaning – Sunday thru Thursday at Reinhart Food Service Shawano.
CERTIFICATIONS, LICENSES, AWARDS
Associates Degree Paralegal – Graduated December 2008 NWTC
REFERENCES
FOR
JILL M. ASHLEY
Richard or Bonnie Gillette
B&R Services
W5169 Glenwood Ct.
Shawano, WI 54166
Janice Brown
Customer Service
Reinhart Foods
2655 E. Richmond Street
Shawano, WI 54166
Carol Wagner
200 Prospect Circle
Shawano, WI 54166
Mary Urban
Billing
Reinhart Food Service
2655 E. Richmond St
Shawano, WI 54166
Tanya Martin
Martin’s Cleaners
1025 E. Green Bay St
Shawano, WI 54166
Barb Bergsbaken
Wolf River Media
1464 E. Green Bay St
Shawano, WI 54166
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