Sales Manager

April Elaine Dore

***** ******** *****, **************, ** 23116

804-***-**** / *********@*******.***

ATTRIBUTES: High Energy, Creative Aptitude, Detail-oriented, Experienced

Professional

EXPERIENCE:

INTERBAKE FOODS, Richmond, VA

07/11--Present Customer Specialist: Assist customers with inquiries,

order processing, inventory management and delivery resolution.

Communicate with internal groups on new developments, product updates, and

supply demand. Support sales and marketing teams. Interact with

three bakeries on scheduling, production and delivery. Handle consumer

complaints, streamline corrective action and provide resolution.

Through supply chain focus, plan and route orders; arrange and set

appointments; contribute to the overall success of the Retail and Contract

Biscuit Division.

SCHNABEL ENGINEERING, Glen Allen, VA

05/08-09/09 Part-time Administrative Assistant: Responsible for

internal audit of accounts payable, employee expenses and

time sheets; maintain internal database to allow accurate reporting

of projects; revise spreadsheets for document control and precise

organization of management files.

HANOVER COUNTY PUBLIC SCHOOLS, Ashland, VA

10/05-06/11 Paraprofessional Aid: Working with lead teachers to

instill quality education of core curriculum to students;

responsible for one on one tutorial with special needs children;

providing visual aids and study materials; assisting

students to be successful and excel on grade level. Providing

opportunities for growth through interaction with peer

groups and faculty members.

11/03-10/05 Substitute Teacher: Accountable for fulfilling daily

lesson plans to students, utilized creativity and patience to

relate and enliven classroom instruction; interact with faculty to

reach common goals; communicated new ideas

with leaders to improve upon standard practices.

THOMAS & BETTS, Memphis, TN

1/94 - 3/95 Quotations Manager, Electronics Division: In charge of

custom projects. Position incorporated custom product

development and managing cost of goods. Heavy interaction

with engineering, manufacturing, product management and end

users. Updated direct sales force on product releases.

11/92-12/93 Quotations Manager, Premise Wiring Division: Accountable for

cost of goods on complete product line and special projects.

Responsibilities included the reviewing, summarizing and

reporting of all products and pricing changes to

internal/external sales and support groups. Assisted all

outside sales representation to incorporate customized

products for standard market share. Obtained and organized

competitive information for product marketing managers.

Maintained a high level of customer satisfaction.

5/92-11/92 Sales Administrative Manager, Premise Wiring Division: Managed

acquisition responsibilities. Worked closely with new sales

team to set up new division of product line. Brought

together sales groups for product introductions and training.

Responsible for incorporating acquired product into existing

sales accounts. Interacted with manufacturing facilities and

logistics to maintain quality of product. Liaison with

Keptel's engineering department for complete transmittal of

all product documentation.

KEPTEL INC., Tinton Falls, NJ THOMAS & BETTS ACQUIRES VOICE AND DATA

DIVISION FROM KEPTEL

5/89-4/92 Sales Manager: Represented Keptel to the telecommunications

industry through manufacturer's representation and

distributorships. Sales calls made to end users,

contractors, installers, distributors and consulting firms.

Forecast Central, South East and Western regions. Managed

field representation; grew distribution accounts. Presented

product trainings and technical seminars. Attended regional

and national trade events and shows.

2/89-5/89 Sales Engineer: Assisted with integration of a newly acquired

Voice and Datacom Company. Prepared training materials and

plant tours. Scheduled on site manager meetings with all

National accounts. Organized sales groups for product

trainings. Maintained superior levels of customer service

during transitioning phases.

GRAND BAY HOTEL, New York, NY

7/87-9/88 Assistant Front Office Manager: Helped in the creation and

implementation of policies and procedures during hotel's pre-

opening phase. Assisted in preparation of monthly forecasts

and special project reports. Provided assistance to Rooms

Division Manager and Sales Management. Position incorporated

duties of night and weekend MOD.

UNITED STATES TENNIS ASSOCIATION, New York, NY

10/86-7/87 Administrative Assistant: Responsible for interacting with

junior players and tournament directors. Researched and

processed player bios and data for team selections. Planner

for all Junior Council members and staff monthly meetings.

Arranged all team and individual travel itineraries.

Communicated with international and national associations.

Coordinated on-site engagements for the Junior Division.

COMMUNITY: KCES PTA, OKMS PTA, HHS PSTA, Religious Educator for Church of

the Redeemer, Hanover Habitat for Humanity Youth United,

Newsletter Editor for PCES & KCES, Girl Scout Troop 288,

Cub Scout Pack 521 Leader and Coach, Neighborhood Activities

Planner

EDUCATION: KATHERINE GIBBS SCHOOL, New York, NY

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