Manager Project

FORREST JACKSON CROCKER

**** ******** ***** ****, **********, VA 23112 C: 912-***-**** ************@*****.***

EXECUTIVE PROFILE Mathematics background specific to operations research. Demonstrated ability to manage situations involving the allocation of resources, measuring performance, scheduling, designing production facilities and systems, stabilizing supply chains, setting prices, coordinating transportation and distribution, and analyzing large databases (Cognos 8, Reporting Services 2008, Visual Studio, and PL/SQL Developer). Established track record of sound fiscal management, top- level strategizing, planning, and forecasting within private enterprises (Six Sigma/Lean).

SKILL HIGHLIGHTS

Project Leadership

CORE ACCOMPLISHMENTS

PROFESSIONAL EXPERIENCE

04/2014 to Current Lean Six Sigma Consultant (Green Belt)

Robert Half Management Resources - Richmond, VA

Apply Lean and Six Sigma principles to the key major processes to identify and eliminate waste, improve performance, and create an environment of growth and continuous improvement.

09/2011 to 06/2014 Project Manager/Softlines Manager/Hardlines Manager

Dick's Sporting Goods, Inc. - Richmond, VA

Proactively managed all tactical aspects of in-store projects: scope, risks, budget, quality, communication, stakeholder and vendor relationships, as well as maximizing the efficiency of the team from project inception to completion.

Project Management:

Provided leadership to ensure timely completion of all activities and deliverables during various stages of multi-disciplined projects within high volume retail stores.

Staff Development:

Motivated and inspired team members to optimize team effectiveness and enhance team interactions within private enterprises, to adopt an attitude of "continuous improvement", and a desire to improve team efficiencies within departments.

Quality Assurance

Proposal Development

Budget Planning & Cost Control

Strategic Planning

Directed research, development, and implementation of design engineering systems, to evaluate performance, measure cost/quality, and to reduce error rates within operations of private sector businesses and non-profit organizations.

Designed and developed guidelines for preparation and presentation of reports, graphics, and procedure manuals to engage in strategic and operational planning for private enterprises (increasing profits/reducing expenditures).

Implemented structured project planning sessions to develop schedules with critical path items.

Conducted weekly store audits to offer objective advice on improving financial reporting and internal controls to maximize the company's performance and efficiency throughout all departments.

Engineered the creation of comprehensive brand/category strategies, prototype concepts, designs, and products to the corporation in

Scheduling

Market Research & Risk Analysis

Employee Development

Client Relations

Performance Management

EDUCATION

adherence to the time and action calendars and standards of the organization. 08/2008 to 05/2011 Substitute Teacher/Theology & Math Teacher

Saint James Catholic School - Savannah, Georgia

Developed innovative curriculum to instruct individual students, small groups, and classes of thirty plus students in a highly recognized private catholic school.

11/2006 to 07/2007 Program Director/Grant Writer

YMCA of Coastal Georgia - Pooler, Georgia

Coordinated youth and adult sports throughout the Coastal Georgia Athletic Association.

01/2005 to 11/2006 Technical Writer

Dan Vaden Chevrolet - Savannah, Georgia

Analyzed and resolved technical issues pertaining to Reynolds & Reynolds software.

08/2002 to 01/2005 Store Manager

Abercrombie & Fitch - Savannah, Georgia

Increased store sales from $2.7 million in 2002 to $3.2 million in 2003.

2002 Bachelor of Science: Mathematical Sciences

Armstrong Atlantic State University - Savannah, Georgia, United States

GPA: (3.2).

Created lesson plans and course outlines for grades 6th-8th.

Inspired students to strive for academic excellence and higher achievements all around.

Prearranged afternoon tutorial sessions for students seeking assistance in mathematics.

Implemented a positive discipline plan to promote student responsibility, problem solving skills, and student accountability.

Recruited coaches and volunteers for youth sports programs.

Enthusiastically searched for funding opportunities in public and private sectors.

Organized family and teen events (dances, festivals, and concerts).

Met with local university athletics coaches to incorporate youth sports summer camps into the YMCA's quarterly schedule, enabling children to learn new skills, make new friends, and build confidence.

Formulated, wrote, and implemented rules and regulations for youth and adult sports.

Coordinated multiple-branch funding initiatives and designed and developed grant proposals to support YMCA activities.

Provided quality programs to allow participants to develop a healthy mind, body, and spirit.

Developed hard copy manuals and online reference materials for software products.

Documented changes to existing software products to enhance customer satisfaction.

Contributed topics for monthly publications covering new features with products and services at GM automotive dealerships.

Managed over 65 store brand representatives and 4 assistant managers.

Conducted store opening and closing procedures.

Responsible for constructing weekly schedules and processing payroll.

Ensured projects were completed punctually and efficiently.

Utilized resources sufficiently to benefit the North Florida District of A&F stores.

Strengthened company's business by leading implementation of operational processes that optimized team efficiencies.

Minor concentration in Statistics.

Specialization in Operations Research.

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