Customer Service Sales

Daniele Clark

***** *********** ******, **********, **, 33414

561-***-**** ************@****.***

Professional Summary

Sales Marketing - Expertise in Latino marketing within the Unites States, 15 years of

experience and knowledge in sales, advertising, marketing and customer service. Seeking

an opportunity to use m y experience in sales and customer service management, combined

with my marketing expertise and my trilingual skills.

M arketing Manager (2009 - Present) 012 Global Inc. Boca Raton, FL

Specialized in providing Telecommunications

Implemented marketing campaigns

Optimization ad words campaigns on Google & Facebook

Analyzing competitors strategies and create ideas for improving sales

Email marketing and SMS Campaigns

Monitor every advertising campaign

Performed CRM activities including new and existing customers

Store Manager (2008-2009) Koi Boutique: W ellington, FL

Buying merchandise, sales, payroll, responsible for opening and closing the store, setting

goals for the company, Coordinated schedules for employees and marketing.

Assistance Manager (2007-2008) Ocean Drive Boutique: South Beach, FL

Opening and closing the store, taking care of customers selling and helping with the most

aspect of the business.

Business Manage r (2004-2007) Corpo Latino Corp: Miami, FL

Preparing and sending invoices, ordering merchandise, answering phone calls, ordering

s upplies, translating, assisting clients with their purchase, ac counts payable, opening and

c losing the store, customer service.

Education

ETEC, Rio de Janeiro Brazil - Technical school of Marketing and Publishing (1996-1998)

Languages

Brazilian Portuguese native language, Fluent Spanish and English

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