Post Job Free
Sign in

Customer Service Management

Location:
Hyderabad, Telangana, 500007, India
Posted:
July 30, 2014

Contact this candidate

Resume:

Mobile: 91+779*******

Bhanuprakash kalari Email: ******.************@*****.***

Seeking functional consultant assignments in SAP ~ HR/HCM

CAREER SUMMARY

The stints with leading organisations in diverse sectors have honed abilities in identifying potential, deconstructing

complex situations and further conceiving and implementing streamlined solutions that have escalated morale of the

organisation and overall success.

Professional exprence :

From 1-feb-2012 to oct 2013 in SHALINI’ Z (a multi brand show room on retail) Guntur,

on inventory management and administration

Inventory management

• Monitor, maintain, and verify inventory accuracy and product levels

• Manage shipping and receiving ensuring timely and correct deliveries

• Adhere to all general forklift maintenance requirements and schedules

• Utilize effective management tactics to minimize shipping and overhead costs

• Ensure compliance with all applicable worksite safety regulations

Inventory control

• Responsible for inventory management for five warehouses – ensure lead times and

inventory turn times are kept to acceptable levels

• Provide timely and detail oriented shipping and inventory issue resolution

• Develop inventory control policies and procedures enhancing program efficacy

• Set and strictly adhere to departmental budgets ensuring cost effective operations

• Coordinate quarterly inventory with all warehouses and vendors

• Build and strengthen professional relationships with vendors, clients, and peers

Administration

• handling attendances

• Answering Telephones and transferring calls

• Providing excellent customer service, taking accurate messages

• typing and setting up documents such as letters and reports

• using information, email and diary systems

Organizational Administration:

• Creating and configuring Organizational Structure having Organizational Unit, Jobs, and

Positions

• Assigning Relationships between different objects like Organization units to Organization units,

Position to Organization units, Jobs to Position, configuring Reporting Structure and country unit

links.

Personnel Administration:

• Define Employee Attributes

• Number Ranges for Employees Personnel Numbers in Basic Settings.

• Structures in HR including Enterprise Structure, Personnel and Organization Structure

• NUMAR, PINCH, VDSK1 features.

• Define Employee attributes.

• Info menu, info groups, Actions menu for user groups.

• Infogroup modifier and assigned it to IGMOD feature.

• Define Payroll areas and assigned relevant, period parameter, date modifier & setup feature ABKRS.

• Created control record and set up retroactive accounting period.

• Basic settings to maintain Employee master data within the respective info types

• Create Control Record

• Setting up of info groups for personnel Actions like Hiring, Promotion, Transfer and Termination etc.

Time Management:

• Public Holidays & assigned to Holiday Calendar.

• Daily Work Schedules (DWS), Break Schedules and Period Work Schedules.

• Break comparison rule: created Break schedule rule if it’s paid or unpaid break after the defined time.

• Groupings for Public Holiday Calendar.

• Integrate Employee groups and Subgroups with all the holidays, leaves and vacations.

• Define selection rules for day types.

• Define public holidays and assigned them to public holiday calendar.

• Work schedule rules and defaults for PS & ES groupings

• Generate Work Schedules Manually.

• Define employee groups and subgroups with respect to time management

• Define Absences/ Attendance and Counting Rules.

• Define Absence/Attendance Quota.

Payroll :

• Assignment of wage types to relevant wage type groups and assigning different payroll areas, pay scale types

and levels for different employee groups and subgroups

• Defined payroll periods and pay dates for each payroll Accounting Area and created control record (PA03) for

each Payroll Accounting Area. Integrated employee groups and subgroups with payroll modules in various

groupings (Employee sub groups grouping for PCR/CAP & wage type permissibility 0008, 0014, 0015

infotypes)

• Defined and generated features such as LGMST for default wage types, TARIF for default for pay scale data

and ABKRS.

• Defined entry permissibility per infotypes and allowable EE subgroup grouping and Personal subarea grouping

for wage types

• Maintained the wage type characteristics for all new wage types defined.

Payroll india:

• Copied of various customer specific wage types from Model Wage types for Basic Pay, HRA, Conveyance,

Medical Amount, LTA, Gratuity and Allowances.

• Configured IT 0008(Basic Pay), IT 0007(Planned Working Time) and IT0014(Recurring Payments and

Deductions), IT 0015(Additional Payments), IT 0267(Additional Off Cycle payments), IT 0004(Challenge), IT

0045 (Loans, loan Payments), IT 0185( Personal ID’s).

• configuration of INVAL A, B, C, D for different wage types.

• Maintained 40 ECS, 40 EPF, 40 PTX, INTLO, 40 LGR, ALOAN features.

• Configured different legal rules like Gratuity, Superannuation, Provident Fund, ESI, LWF Labour Welfare Fund,

Professional Tax, and Income Tax.

• Maintained Loans (IT 0045), Loan groupings, Loan payments (IT 0078), Payments type.

• Deductions Processing (Priorities, ARRRS/DDNTK, Retro Processing).

• Off-cycle process,off-cycle work bench(posting reversal after void,check replacement).

• Done Unit Testing for all the mandatory infotypes for India payroll.

Payroll usa :

• Copied of various customer specific wage types from Model Wage types for pay period amount,garnishments,std,fmla .

• configuration of TARIF (A,B),PRZNT B,SUMME B,CONST for different wage types.

• Deductions Processing (Priorities, ARRRS/DDNTK, Retro Processing).

• Off-cycle process,off-cycle work bench(posting reversal after void,check replacement).

SKILL SET

• ERP : SAP HR R/3 Version 6.0

• Operating system : Windows 9x, 2000& XP

• Utility Software : MS Office

EDUCATION

Year of

S.No DEGREE School/Coe/University Percentage/Division

Passing

Visakha institute Of technology

1 2012

MBA and science,Visakhapatnam. 74%

2 B.Sc(MPC) Jkc college guntur 2010 61%

3 INTERMEDIATE Chalapathi jr.College, lam 2007 59%

4 SSC Sri DVKR Z.P.H.School,ponnelkallu 2005 60.5%

PERSONAL VITAE

NAME : BHANU PRAKASH

Date of Birth : 26.06.1990

Mother’s Name : k.brahmaramba

Father’s Name : k.harisivaji

Languages Known : English and Telugu.

Permanent Address : Door No:1 10/a,

Ponnekallu(vill),

Ponnekallu(Post),tadikonda(MD),

guntur(dist),

A.P 522018

Present address : lig 387,kphb 7th pashe,kukatpaly, Hyderabad

Place : Hyderabad SIGNATURE

Date :22/07/2014 (k.bhanuprakash)



Contact this candidate