Evelyn A. Borko
Waxahachie, TX 75165
**************@*****.***
CAREER OBJECTIVE
Seeking full-time employment in a professional office setting which will
allow me the opportunity to utilize my exceptional organization skills as
well as my attention to detail. I have many years in the Customer Service
field and would be an asset to any business. References available upon
request.
SUMMARY OF QUALIFICATIONS
. Court Reporting/Scopist Certification in October 2012
. Medical Transcription Certification course completed in February 2009
with honors
. Proven ability to provide excellent customer service, solve problems,
and self motivate
. Skilled in areas of data entry, inventory control, multi-line phone
system, and records management
. Experience with 10-Key, WORD, ACCESS, EXCEL, and POWERPOINT
applications
. Graduated from Administrative Services program in top 5 percent of
class
EDUCATION
Administrative Services Diploma (Medical -secondary)
July 2004
Western Dakota Institute, Rapid City, South Dakota
Nursing Assistant Certification June
1995
American Red Cross, Rapid City, South Dakota
Management Trainee Course April
1993
Beverly HealthCare Center, Rapid City, South Dakota
WORK HISTORY
Receptionist/Scheduling
Geneva Woods ENT Associates April 2013-October 2013
Responsible for the administrative operation in professional office
setting . Performs high level office support and general
administrative work. Included would be taking dictation, typing
correspondence, working with hospital operating room scheduling, and
following up with patients. Also, checking patient's in and out,
receiving payment, and end of day settlements.
Office Manager/Scheduling
Alaska Family ENT, D.S. Killebrew, MD. December 2010-April
2013
Responsible for the administrative operation in professional office
setting . Performs high level office support and general
administrative work. Included would be taking dictation, typing
correspondence, working with hospital operating room scheduling, and
following up with patients.
Evelyn A. Borko
Administrative Assistant
Acuren/CanSpec June 2010-December 2010
Responsible for the administrative operation in professional office
setting . Performs high level office support and general
administrative work. Responsible for payment/reporting of all office
expenses and travel expense reimbursement. Also responsible for making
travel arrangements, car rental, and hotel reservations.
Sales Associate
Walmart October 2009-March 2010
Responsible for customer service in all areas of store, stocking
shelves, and major
cashier work.
Field Office Administrator
Solar Turbines Incorporated, Anchorage, Alaska January
2006-May 2009
Responsible for the administrative operation in professional office
setting . Performs high level office support and general
administrative work. Responsible for payment/reporting of all office
expenses and travel expense reimbursement.
Apartment Manager
Rohrich Enterprises, Rapid City, South Dakota August
2004-May 2005
Performed monthly rent collection, conducted interviews with
prospective tenants, maintained records, and conducted exit
interviews. Practiced excellent
customer service.
Nite Club Manager
The Reef, Rapid City, South Dakota October 2002-June
2003
Order and maintain inventory for three separate bar areas, payroll
submission,
financial deposits, supervise employees, and interview prospective
employees.
Customer service practiced daily.
Accomplishments
Developed ordering protocol which in turn controlled costs.
Surgery Facilitator
Black Hills Surgery Center, Rapid City, South Dakota January 2000-
August 2002
Assembling surgical instruments for various surgeries, inventory
control, problem
solving, and customer service.
Accomplishments
Designed standardized lists of surgical instruments sorted by
physician specific procedures. The lists were approved by management
and are still in use.
Medical Records/Central Supply Manager
BeverlyHealthCareCenter, RapidCity, SouthDakota November1992-January
2000
Initiated and maintained medical record charts for a 99-bed, long-
term care facility. Used exceptional Customer Service skills when
corresponding with area physicians regarding orders and forms that
required signatures before placement into charts. Performed periodic
chart audits, worked collaboratively with ancillary and billing
departments, proficient with multi-line phone system, daily data
entry. Also, solely responsible for inventory ordering and
maintaining.
Accomplishments
Designed and implemented a more user-friendly chart system which
expedited information filing.