Customer Service Administrative Assistant

Lucia L. Bevers

*** *. ***** **.

Duncanville, TX 75116

972-***-****

***********@*****.***

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Career Objective: Seeking a challenging and growth-oriented position

in a professional and customer service related environment

Skills: -Excellent phone etiquette

-Customer Service

-Accounts Payable/Receivable

-Knowledgeable in Microsoft Word and Excel

-Skilled in typing - 50+ WPM

Education: Duncanville High School

Duncanville, TX

Graduation: May 1982

Hill Junior College

Hillsboro, TX

Mountain View College

Dallas, TX

Work Experience

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2004-2014 Rodney D. Young Insurance - Accounting Clerk

-Reconciling bank statements

-Posting mail-in payments

-Depositing checks via check scanner

-Ordering office supplies

-Light mail duty including: opening and distributing mail

-Paying and filing bills

- Answering and transferring calls from a switchboard

1995-2004 Answer First Telemessaging - Customer Service

Representative

-Dispatching calls for various companies

-Training new hire employees

-Programming order-taking, subscription, and other various

accounts

-General message taking

-Handling credit card transactions

1983-1991 Clone Computers - Administrative Assistant

-Taking store inventory

-Taking and processing orders

-Bank Deposits

-Switchboard

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