Human Resources Training

THOMAS W WILLIAMS JR.

*** ******* **** *****, ********, AL 36092 / 334-***-**** (cell)

************@*****.*** / http://www.linkedin.com/pub/thomas-williams/2b/964/a22

PERSONAL PROFILE

Experience: A leader and team player that empowers managers and employees to be successful, enables employee

engagement and knowledge, and postures organizations to create advantages through human capital and process

development.

Goal: Join another highly successful organization in an HR leadership, leadership development, or courseware development role.

Specialties: A leader committed to superior performance with a distinguished career record of achievements throughout the

entire range of human resources disciplines that enhanced the success of the United States Air Force and several joint U.S.

military organizations. Extensive discipline, experience and training in employee relations, process and program management,

budget execution, education facilitation, training curriculum development, written/oral communications, human

capital management, military recruiting, talent acquisition and development, branding, business strategy development, workforce

management and development, performance management, leadership coaching, and education in computer information systems

management, learning management systems management, military SME, and strategic workforce planning. SPHR certified.

SUMMARY OF QUALIFICATIONS

Proven gift for managing talent that develops and retains the very best

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Master at changing culture for the better…from the bottom up and the top down

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Inspiring leader who continually develops himself, people and organizations

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Gifted communicator who brings excellence to life; creates an educational experience and ownership of ideas

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Valued mentor who can align people’s personal goals with the corporate strategic vision

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Mindset leader with the abilities and passion to deliver on tactical goals

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Conservative risk taker who leverages opportunities others might miss

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RELEVENT CAREER HISTORY

Courseware Developer(Instructional Systems Design) – H2IT Solution Inc. 9/30/13 – Present

Curriculum Developer/Instructor – Up and Running Inc. (Instructional Systems Design) 11/19/2012 – 9/30/13

Eaker Center for Professional Development, Maxwell AFB, AL

Identifies and analyzes performance/education gaps and training requirements for the tactical level of USAF civilian

employee development//Applies validated research to support instructional strategy decisions and sound instructional

design principles to the design of materials and instructional systems // develops instructional scenarios, storyboards, and

training modules for courseware products // applies storytelling and screen play techniques for advanced scenario-based

training products // collaborates with graphic artists, programmers, and subject-matter experts during courseware

development / develops evaluation strategies and assessment components for courseware products // develops curricula

and manages educational materials for New Employee Orientation course, Civilian Development Resource Center portal

page, AF e-Learning LMS // develops course objectives and samples of behavior or modifies existing ones according to

Blooms Taxonomy cognitive and affective domains//Uses course materials provided by the government or obtained from

research, updates existing materials and/or creates new courses or modules for web-based learning according to generally

-accepted instructional design principles, grammar/punctuation, and common practices employed in university

environments // creates and executes course development project plans following a project delivery approach for design

and development work // maintains currency of existing courseware and implements changes to course material based on

feedback from faculty and students on a quarterly basis // utilizes multiple resource tools to keep courses current //

develops end of course packages electronically for modification and then incorporates any changes into the accepted

format

Retirement Benefits Counselor - Retirement Systems of Alabama 4/2/2012 – 11/16/2012

Montgomery, AL

Responsible for calculating retirement benefits, cost of service purchase, income verifications, account balances and member

refunds to provide accurate benefit information and advise to TRS members with an accuracy over 85%; communicating with

members, retirees, officials of member agencies, other retirement systems, State Representative, officials of other departments in

state government and relatives/beneficiaries of members to information regarding benefits, laws, and procedures.

Superintendent, Military Personnel Section – United States Air Force (Installation Human Resources Deputy Director)

42d Force Support Squadron, Maxwell AFB, Montgomery, Alabama 5/2010 – 8/2011

Responsible for leading a 30-person team that manages/administers all military HR programs for the assigned location and

supported units (geographically separated) // managed and directed HR staff training, development, succession

planning//directed base employee on-boarding and off-boarding (resignations and relocations to other base locations) // directed

management of HR programs for benefits administration, promotion testing/submissions, performance appraisals, military ID

cards, staffing, military leave programs // administered executive HRIS training for all unit commanders // Led re-design of all

section training programs to include all job training requirements/timelines and office training program guidelines // Oversaw in

and out- processing for over 1K student officers by directing planning, process development and execution // administered timely

& accurate information to base leadership on new US Air Force human resources initiatives impacting force sizing and shaping //

developed & presented training on new HR delivery initiatives and process improvements to various HR programs and employee

benefits // led section efforts in ground-up development and documentation of pay-impacting HRIS transactions and processes,

involving the Military Leave Program, Officer and Enlisted Promotions impacting pay, and incoming member arrival confirmation

actions that impact housing allowances leave and travel per diems // conducted inspections on all Maxwell-Gunter units with

stand-alone HR staffs completing actions on military leave, promotions and all processes impacting military pay and benefits;

assisted units with corrective/preventive actions, improving accuracy and timeliness of base human resources functions

Superintendent, Personnel & Operations – United States Air Force (Human Resources/Operations Mgr) 4/2009 - 5/2010

Joint IED Defeat Organization – Field Team Iraq, (Arlington, Virginia) Baghdad, Iraq

Impacted all deployed unit operations and situational awareness of theater commanders by compiling/editing over 300 operational

briefings that included intelligence data, resources and significant events//Ensured the unit’s mission success by managing HR

functions including numerous videoconferences with stateside headquarters to outline personnel and HRM issues to meet current

and future manpower requirements // impacted the arrival/departure of more than 200 military/civilian contractor personnel by

scheduling/coordinating travel itineraries, short-notice movements, and development of position skill requirements // ensured

100% facility/utilities support and physical security by tracking over 160 building maintenance requests for the unit’s 27- room

lodging, eight-building deployed compound // streamlined meetings & improved communication of requirements by the

100% re-design of consolidated manpower documents/presentation materials for meetings and teleconferences, decreasing

redundant entries and improving overall information accuracy // enabled the processing of 20 campaign awards & future awards

by creating a key alliance with the Multi-National Force headquarters, ensuring compliance with local and service awards

processing guidelines

Superintendent, Commander's Support Staff // Professional Military Education Instructor/Faculty Superintendent

United States Air Force (HR Superintendent // Leadership Development Instructor/Faculty Supervisor) 8/2004 - 4/2009

Thomas N. Barnes Center for Enlisted Education, Maxwell-Gunter AFB, Montgomery, Alabama

Responsible for leading a 3-person team that manages/administers all military HR programs for the organization and subordinate

units (geographically separated) // managed and directed HR staff training, development, succession planning // directed

employee on-boarding and off-boarding (resignations and relocations to other base locations) // directed management of HR

programs for benefits administration, promotion testing/submissions, performance appraisals, staffing, military leave program //

administered executive HRIS training for the unit commander and academy commandants assigned // led re-design of all section

training programs including complete update of all HR staff continuity materials and directives // responsible for administrative

support to 300+ local & geographically-separated unit members by leading the Commander’s Support Staff through a unit re-

organization adding over 100 new unit personnel, re-distributed all unit additional duties, and re- designed 70% of HR processes

to meet enlarged organizational structure// Led record time 100% unit personnel accountability during tornado disaster by

directing notifications and data collection of more than 750 unit members and visiting students // vital player for the unit receiving

“Excellent” inspection rating during Operational Readiness Inspection by leading unit inspection preparations where all unit

functions were examined and adjusted to meet and exceed governing directives // Led a team fundraising effort with base and

local community organizations; demonstrating effective corporate philanthropy // achieved a 100% pass rate and a learning

satisfaction rating of 9.0 out of 10.0 by personally training over 500 Air Force supervisors on the Profession of Arms, effective

communication skills, and leadership/management theory // met 100% of CCAF/SACS accrediting standards by managing training

for 27 instructors on lesson qualification, teaching techniques and effective lesson/student management // received special

recognition for an aggressive instructor internship program allowing seven instructors to complete training 75% ahead of the

standard timeline // selected as the academy’s Senior Non-Commissioned Officer of the Year for 2006, Senior Non-

Commissioned Officer of the Quarter once in 2006 and 2007

Enlisted Accessions Recruiter, United States Air Force (Regional Recruiter) 5/2001 -

7/2004

332d Recruiting Squadron, Johnson City, Tennessee

Achieved over 115% of allotted fiscal year goals and was #2 of rookie recruiters in the first year by aggressively conducting

school visits, interviews, and participating in public events to recruit the best possible candidates // directly counseled

applicants and family members on Air Force benefits regarding direct and indirect compensation programs // conducted

extensive pre-screening

of all interested applicants to determine eligibility for enlistment programs // received recognition from local government for

support of veterans programs, civic events, and student programs // utilized all necessary marketing and recruiting tools

available (school listings, prior leads, mailing brochures, cold calls, public events, radio/tv/newspaper interviews)

Personnel Journeyman/Specialist/Supervisor, United States Air Force (Human Resources

Specialist/Generalist/Supervisor) Various Organizations and Location, United States 12/1988 -

5/2001

Improved human resources program support to more than 200 military and civilian contracted personnel by steering the

creation of first-ever Electronic Warfare Director’s Staff, leading a 5-person team to identify, consolidate and streamline over

60 administrative/HR processes // Improved on-time submissions to 98% by leading creation of new unit databases to track

evaluations, special recognitions and supervisor performance feedbacks // Improved HRIS integrity at multiple locations by

leading the development/presentation of training materials to more than 100 human resources specialists and generalists

working in more than 50 separate military units on new guidelines and HRIS program initiatives // directly impacted more

than

1,500 active duty military separations and service retirements by advising members on retirement pay benefits, survivor

benefit program, veterans’ disability claim processing, continuing health care and life insurance coverage by processing all

required paperwork and HRIS updates in a timely manner // conducted comprehensive investigation into historical and

present military leave program transactions, spanning over 1.5 years, in a deployed location; uncovered missed transactions

and uncharged leave for over 100 military personnel, then coordinated with local and home station finance and HR functions

to make corrections to members’ records and USAF HRIS systems

FORMAL EDUCATION/CERTIFICATIONS/CONTINUING PROFESSIONAL

STUDIES Senior Professional in Human Resources, June 2013

Bachelor of Sciences, Business Administration: Human Resource Management, Trident University International,

Cypress, CA 12/2010 graduate; GPA: 3.909

Occupational Instructor Certificate, 2006, Community College of the Air Force, Maxwell AFB, AL

Associate of Applied Sciences (AAS) Instructor of Technology and Military Sciences, College of the Air Force, Maxwell

AFB, AL 6/2005 graduate

Associate of Applied Sciences (AAS) Personnel HR Administration, College of the Air Force, Maxwell AFB, AL

6/2001 graduate

Additional Duty First Sergeant’s Seminar, Eglin AFB, FL, 2007

Senior Enlisted Joint Professional Military Education Course, Oct 2006

USAF Senior NCO Academy (Correspondence), Mar 2006

USAF Enlisted Professional Military Education Instructor Course, Oct 2004

Non-Commissioned Officer Academy, Keesler AFB, MS, May 2003

United States Air Force Recruiting School, Lackland AFB, TX, Jun 2001

Supply Systems Analyst Craftsman, Mar 2001

Personnel Supervisor’s Course, Keesler AFB, MS, Oct 1997

AFRC Mission Support Group Commander’s Seminar, Apr 1997

Air Force Training Course, Maxwell AFB, AL, Apr 1997

Airman Leadership School, Hurlburt Field, FL, Nov 1993

ADDITIONAL INFORMATION

- Completed numerous in-resident schools, academies, and courses intensely focused on organizational leadership, senior

leadership development, human capital management, managerial communication, organizational theory & behavior, ethics,

human resources management, adult-learning, Instructional Systems Design (ISD) curriculum development, human relations,

diversity in the workplace, employee counseling, customer-service, benefits advising

- Familiarity with EEO, FMLA, FLSA, ADA and other Human Resources employment law; SPHR certification (June 2013)

- Holds a current SECRET security clearance and previously held a TOP SECRET/SCI security clearance

- Computer skills include Microsoft Office Suite, Oracle HRIS, Adobe Captivate

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