Testing Quality Assurance
Resume:
Jinesh Patel
*******@*****.***
SUMMARY:
Having 7+ years of professional experience in Software Quality assurance on various domains like
Finance, Healthcare and Insurance industries with Manual and Automation Testing, of Web Testing and
Client Server which includes System Analysis, Verification and Validation and software Quality
Assurance.
Detailed knowledge of various phases of Software Development Life Cycle (SDLC) with emphasis
on the Test and Requirements gathering phases in Scrum Agile, V model and Waterfall. Includes
different type of testing’s Functional and Regression Testing, System Integration, Performance
testing, User acceptance testing(UAT),Load and Stress testing, Black box and End to End testing of
enterprise, web based and standalone applications.
Expertise in developing Test Strategy, Test conditions, Test Plan, Test Scenarios, Test Case
Design, Test Reports using business/functional requirements for both manual and automated tests.
Analyzed Business Requirement Document (BRD), Functional Requirement Document (FRD).
Involved in all phases of QA Life cycle, including Test Design, Development, and Implementation of
the entire QA process and documentation of Test Cases, Requirements Traceability and Defect reports.
Performed Back end testing by writing SQL statements like Join, Inner Joins, Outer joins and Self
Joins using TOAD, PL/SQL and Oracle 11g.
Used HP QC Application Lifecycle Management (ALM) to plan, develop and execute.
Used IBM Rational Quality Manager(RQM) to plan, develop, execute, and report on test plan
Extensively involved in Black box, White box, functional and data driven testing using testing
techniques.
Used Jaws tools for PDF document testing.
Hands on experience in using the Gemini issue tracking and bug tracking Project management
tool.
Involved in testing of browsers IPhone, Ipad, Samsung galaxy tab, Microsoft surface.
Hands on experience in using SCORM cloud for testing application.
Perform performance testing using JMeter and configure Thread Group, Sampler, Logical
Controller, Assertion
Developed and executed various scripts using Selenium IDE by using data driven, keyword driven
and hybrid framework for automated testing of various functionalities.
Hands On experience in using the automated and manual testing tools using QTP, QC, Test
Director, Win Runner and Load Runner.
Performed System, Functional and Regression testing on different modules in latest builds using
Quick Test Professional (QTP).
Actively involved in conducting various tests such as functional, regression, integration, system
testing, maintenance and User Acceptance testing (UAT).
Strong teamwork skills and the ability to communicate with all management levels.
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Shown flexibility, quick learner, proactive attitude and an amazing team player.
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TECHNICAL SKILLS:
Operating System MS DOS, Win 2000/NT, XP, Vista, 7, Server 2003, 2008, UNIX and Linux
Languages C, C++, Java, J2EE, XML, HTML, DHTML, T SQL, SQL and PL/SQL
RDBMS Oracle8i/9i,Oracle10g,DB2,MSAccess,MS SQLServer 2000/2005/2008
GUI / Front End Visual Basic 4.0/5.0/6.0, FoxPro and .NET Framework 2.0/3.0/3.5, Flex
Scripting Languages VB Script, JavaScript, TSL, Perl, VBScript
Testing Tools QTP 9.0/9.2/9/5, QC 10.0/11.0, Win Runner 7.0, Load Runner, Selenium, Jira,
Jass, Jmeter, Gemini, Scrom cloud
PROFESSIONAL EXPERIENCE:
SAI GLOBAL INC, Waltham, MA April’ 2014 to current
QA Tester
For twenty five years SAI Global Compliance has helped clients achieve organizational integrity and meet
their overall business objectives with best practice compliance, ethics, and risk management and
governance solutions. With offices in more than 25 countries, SAI Global provides products and services
including risk and culture assessments, a full range of advisory services, best practice Code of Conduct
program development and review, whistleblowing hotline services, compliance and ethics education and
awareness, regulatory knowledge, policy management, case management, and software solutions that
manage and integrate every aspect of a compliance management process. SAI Global to provide
compliance and ethics online training to multinational companies and is a valued partner to some of the
strongest and most recognizable brands in the world.
Roles & Responsibilities:
Responsible for gathering Business Requirements, Functional Requirements and Design
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Documents.
Performed Functional, Negative, Positive, Integration, Regression, End to End and User
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Acceptance Testing, Performance testing, Stress testing, Blackbox testing. Retesting, load testing.
Extensively involved in writing and designing templates for the Test Plans and Test cases
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Identified the Test Cases and documented them in Gemini.
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Worked with the Developers and the Test Lead to verify the Test Cases.
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Designed and Analysed Test case design document basing on the Functional Requirement
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Specifications to implement through testing process.
Analysed and Developed Test Plan, Test Cases, Test Scripts, Expected Test Results and Test
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Procedure from functional requirement for different modules in SAP
Involved in creating the Traceability matrix based on Functional requirement in each module.
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Base line and Regression tests were scheduled and performed on every Release and build.
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Supported End to end testing for downstream systems.
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Loaded the Test Data into the HPQC and Gemini to prepare for the execution of Test Case.
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Performed testing in SCROM cloud testing environment.
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Involved in performance testing in web based and client server applications.
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Experience in creating performance test scripts and configuration of performance tests Using
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Performance testing tools like HP Performance center and Load Runner
Defined the Scope of testing for User Acceptance Testing.
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Prepared UAT test cases and testing estimates.
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Assured software delivered meets all requirements and expectations of final UAT test plan.
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Involved in Task Creation, Task Estimation, Task Distribution, Task Prioritization and
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Communication among Onsite and Offshore Team Members.
Regularly followed up with the development team to discuss the defects identified during Testing.
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Involved with Test Coverage Metrics and Defect metrics such as Defect Density, Delivered Defect
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Density, Defects by Severity, Number of Defects, and Defects per build, Defect Fix Rate, Test Case Utility,
Test Effort and various other measurements.
Interact with end users and investigate issues related to the QA.
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Coordinated user acceptance testing with final users. Prepared end user documentation for the
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new system
Used Quality Centre and Gemini to store all testing results, metrics, implemented Test plan
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Document, created Test Cases, Defect Tracking & Reporting.
Participated in status meetings to report issues. Communicated with developers through all
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phases of testing to prioritize bug resolution using Quality Centre
Prepared and Presented weekly and monthly QA Defect and Status Reports to the different
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Stake holders of the project using Quality Centre.
Expertise in generating the daily defect detailed report using Quality Centre for the other project
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stake holders and the project Management
Maintained bug lists for critical issues using Quality Centre.
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Performed testing on different browsers and applications of iPad, iPhone, Samsung galaxy tab,
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Microsoft surface.
Environment: Oracle, Windows 98/2000,8, Firefox 20 and up, Safari, Android, IE 8,9,10, Google Chrome,
Gemini, Load runner, Quality centre, HP performance center,SCROM Cloud, HTML, Java Script, ASP.NET,
IIS, Win, MS Office.
The Commonwealth of Massachusetts, Chelsea, MA Jan ’14 March’14
Department of Revenue, Child Support Enforcement Division
QA analyst
The Department has begun the incremental process of updating and replacing the legacy COMETS HD
mainframe system. The systems to be validated include a public facing web application and the conversion
legacy systems to service oriented architecture solution. The systems analyst must be a subject matter
expert with test case creation, test execution and defect reporting.
Roles & Responsibilities:
• Used Application Lifecycle Management (ALM) to plan, develop and execute. Identified and prepared
Test conditions for all approved designs and Attended and contributed to all
JAD/requirements/functional design sessions.
• Extensively used Application Lifecycle Management (ALM) to manually to validate system
functionality, integration.
Used IBM Rational Quality Manager (RQM) to plan, develop, execute, and report on test plan.
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Identified and prepared test conditions for all approved designs and associate the test conditions to test
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cases and scripts.
Extensively used Rational Quality manager (RQM) to Create and execute detailed test steps and
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procedures to manually to validate system functionality, integration.
Identified and prepared Test conditions for all approved designs and associated the Test conditions to
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Test cases and Test scripts.
Writing Test scripts for User acceptance testing (UAT), system and integration testing .
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Involved in peer reviews on other team member’s test cases and scripts.
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Quickly identified and communicated issues that have the potential of Record and analyze defects and
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validated Expertise in designing/developing
Greatly used test management tools like QC (Quality Centre) and Test impacting schedule or scope to
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the Test.
Record and analyze defects and validated in IBM Rational Team Concert (RTC).
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Executing scripts in RQM as well as ALM for Regression testing.
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Test frameworks using automation tools like QTP (Quick Test Pro), SOAP UI in automating functional,
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regression & UI test suits Reported script and Identified
Regression scenarios based upon defects found during testing.
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Had hands on on experience in other bug tracking tools like Bugzilla, TFS, Ontime, JIRA, JAZZ
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Supported business users during User acceptance testing (UAT), System testing, Integration
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testing, Regression testing and Smoke testing.
Consistently provided high quality analysis and functional application support by leveraging client’s
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knowledge of business process.
Ensure the following deliverables are of the highest quality and Performed Cross Browser testing to
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verify the compatibility of the completed on time, ALM documentation for defects, All status updates, All
test cases, scripts and execution documents.
Expand functional/data model knowledge of COMETS HD application to support different Web
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Browsers like Fire fox, Internet Explorer.
Environment: ASP.NET, HTML, SQL Server, HP Quality Centre 11.0 platform (ALM) Java, QTP (10.0), MS
Office. IBM RQM,IBM RTC, IBM Rational Jazz
Knipper, Somerset, NJ Jan ’11 – Nov ‘13
QA Tester
Pharmaceutical sampling has been a cornerstone of Knipper’s 25 year history. Leveraging Knipper's
corporate data structure and years of experience in prescriber preference helps customers refine their
sampling strategies. We work with our clients to achieve the highest impact with the lowest cost while
always ensuring PDMA compliance.
Roles & Responsibilities:
Involved in Business Requirements and Functional Requirements gathering, reviewing process.
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Understand and analyzed available business requirements and functional requirements
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specification document.
Reviewed the proposed model with the Subject Matter Experts from business, Quality Assurance
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Worked closely with Business Analysts and Developers to fill the gaps in the requirements.
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Participated in the bug review meetings, updated requirement document as per business user
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feedback and change in functionality of the application
Studied and assessed the clients systems and business processes.
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Involved in Agile (Scrum) methodology while implementing the above projects.
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Developed and executed automated scripts using QTP for Functionality and Regression testing.
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Managed objects in Object repository, Parameterized tests in Global and Local Data Tables and
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reused actions using QTP.
Performed Functional and Regression Testing using QTP and used Standard, Text, Bitmap, Table
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and Database check points.
Worked on Quality Center to log defects and track resolution till the closing of defect after retesting.
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Programmed and enhanced scripts using library functions, conditional statements using VB
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Scripting.
Worked on Load Runner to performed load and performance testing.
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Designed and implemented Hybrid Driven Framework using QTP for Functional and Regression
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test Automation.
Expertise in executing and analyzing various queries and creating reports.
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Supported in creating test cases to check the functionality of the enhanced application and
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performed User Acceptance Testing (UAT).
Ensured the execution of UAT test cases and documentation of test results.
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Provided UAT testing status information to the quality assurance lead, project manager, and various
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business stakeholders.
Performed database testing of the application using SQL queries.
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Wrote SQL queries for backend testing to extract data from tables.
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Developed timelines for project delivery and managed project
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Experience in working with open source tools Selenium (Selenium IDE, Selenium RC, Selenium
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Web Driver), JUnit, Eclipse and preparation of automation test framework.
Environment: Manual Testing, Quick Test Professional 10.0, Quality Center 10.0, VISTA, Windows XP,
.NET, JAVA, JSP, SQL, Jira, Selenium IDE, Selenium IDE, Selenium RC, Selenium Web Driver.
MVP Healthcare, Buffalo, NY Nov ‘09 – Dec ‘10
QA Analyst
Project – HIPAA
MVP is a provider of affordable health insurance for chronically ill patients in the Medicare Advantage. This
project involves implementation of EDI Transactions, Pharmacy Transactions from an MAPDP perspective,
with 4010 format and current ICD 09 codes being used by the State. The objective is to test the system in
order to adhere to HIPAA Compliances required by CMS
Roles & Responsibilities:
Involved in analyzing business requirements and preparing Test Plans based on User
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Requirement Document (URD) and prepared the Test Scenarios, Test Cases using Test Director.
Coordinated with the QA Manager, business analysts and developers on requirement issues.
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• Written test cases to test the mappings and workflows and analyze the cache assigned.
Performed tests on Source Analyzer user, defined query, Lookups and Target, Aggregator.
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• Developed Functional, Navigational, and User Acceptance (UAT) testing using Win Runner.
Extensively used GUI, Bitmap, Text checkpoints using Win Runner.
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Inserted Synchronization points wherever it was required using Win Runner.
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Conducted Data Driven Testing using Win Runner’s Data Driven Wizard for re testing with multiple
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data through Excel sheets.
Tuning of queries was done in Sources. Tested the expressions for efficiency
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Responsible for checking the reports with real time test data and for accuracy.
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Prepared Automation standards document.
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Prepared Automation frame work using QTP for future releases.
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Created test cases and automated them for the purpose of regression testing and functional testing
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with check points using Quick Test Professional.
Performed Backend testing by running SQL Queries.
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Wrote queries to check the data validity after the ETL/Data Warehousing process.
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Used Test Director to store and maintain the Test Repository and Document Generation.
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Used Clear Quest for defect tracking and reporting..
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Created Functions for reusable purpose.
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Consistently completed assigned tasks and deliverables on schedule and reports
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Coordinated UAT with business users.
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Participated in project meetings, QA status meetings and release meetings.
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Environment: Oracle, Solaris, Windows 98/2000, HTML, Java Script, ASP.NET, IIS, Win Runner, Quick
Test Pro, Informatica, Test Director, MS Office.
GE Commercial Finance Stamford, CT Jun‘07 – Oct ‘09
QA Analyst
Integrated Business Planner (iBP)
I was involved in Functional Testing of GE’s Financial Products, which deals in Derivative Market, Share
Market, Bonds, Securities, etc. This application is used to give the complete information about the major
stock brokers and share market company profile reports, online transactions corporate and industry data,
employees’ profile sharing retirement plan, loan application/loan agreement and employee personal
information etc. Major task handled was the Accounts Opening application is designed to capture client
information whenever, a new account is opened. The financial consultant must complete a new account
form to collect information that is used to establish the account on the Client Information System (CIS),
determine the client’s investment experience and objectives, and satisfy regulatory requirements. Involving
modules like new account, client search, print forms, change account number, save account, delete a client
and client Links
Roles & Responsibilities:
Attended requirements and design meetings, review and analysis of requirements and design
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documentation for Earned Discount (ED) to retain client’s recurring business.
Actively participated in creating requirements traceability matrices, and test plans.
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Developed test cases and test scripts for both Manual and Automated testing based on functional
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specifications and design documents.
Improved the flexibility of the tests by parameterizing the entire test, inserted checkpoints, and used
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watch lists to monitor variables in the Test Script.
Performed System, Integration, Functional, and Regression testing of new/revised applications
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using Quick Test Pro 8.2.
Provided back end testing for database auditing and data validation using SQL scripts.
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Used Mercury Quality Center 8.2 to house all test documentation and report/track all issues and
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defects.
Provided clear concise feedback to Development team on recurring errors both on an individual and
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team basis.
Worked closely with users and program developers to ensure that the application development met
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the user expectations. Partially involved in performing User Acceptance Testing (UAT).
Actively participated in enhancement meetings focused on making the product more effective in real
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time scenario.
Played a major part in testing and timely delivery of the product.
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Environment: Manual, Quick Test Pro 8.2, Quality Centre 9.0, Windows XP/7, Java/J2EE, SQL, PL/SQL.
iRise (Screen Mock up utility), Calibre( Req. repository), Source Forge.
ICICI Bank, India May’04 Oct ‘06
Database Tester
Responsibilities:
Coordinated and controlled testing projects at every step of the quality cycle from test planning
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through execution to defect management.
Reviewed system use cases and functional specifications with the appropriate business analyst.
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Generation and documentation of test cases from functional requirements and design documents.
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Identified the requirements and arranged peer reviews, walkthroughs and sign off meetings.
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Reporting to Test lead and a daily basis on the new bugs filed, status of old bugs and follow up the
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developers.
Performed Integration, System tests and Customer acceptance testing. Created new tests based on
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the review of the customer in the acceptance test phase.
Defining and performing the Test strategies and associated scripts for the verification and validation
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of the application and ensuring that it meets all defined business requirements and associated functionality.
Performed manual tests in cases the functionality was not covered in the automated test suits.
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Environment: Oracle 9i, PL/SQL, Test director, Load runner, TOAD, SQL server 2000, Windows 2000 and
QTP.
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