Customer Service Technician

C. SEBASTIAN BACA

*** *** **** **** ********** Beach FL 33009

Tel. 954-***-**** / 786-***-****

********@*****.***

Professional, Customer Service, Management, Retail, Technical background

**** *omcast Pembroke Pines, FL

Customer Service Account Representative

2011-2013 Focal Point Ltd. Miami Beach, FL

Manager

Selling and maintenance of photography and electronic equipment,

inventory of merchandise, communication with vendors, business

up-keeping, supervision of personnel, customer service relations

2011-2012 Compass Caf Miami Beach,

FL

Host, Waiter, Cashier

2010-2011 UCB Davie, FL

Collection Specialist

Contacting clients and obtaining settlement of outstanding

accounts

2008-2009 PRC Sunrise, FL

Tax Preparer/Web Support

Providing tax form filing, website support, software

installation

2005-2008 TAG Fort Lauderdale, FL

Technical Support Engineer/Customer Service

Providing Customer Service and Technical Support to a diverse

spectrum of accounts in a variety of fields such as Health Care,

Communications, Taxes, and the Fashion Industry

2005. Miami International University of Art and Design,

Miami, FL

Audio-Video Technician

Management, Maintenance, and provision of all the university's

audio-visual equipment, filming equipment (cameras, sound kits,

lights, etc.), for production shoots, classes, and conference

meetings

Library Assistant

Supervision of Library and student workers, assisting school

librarian, organization and labeling of books, handling of book

loans

EDUCATION

Miami International University of Arts and Design

Miami, FL

Film Arts and Production

Barry University

Pharmacy Technician Pembroke

Pines, FL

ADDITIONAL SKILLS & INFORMATION

Ability to work independently, computer literacy: windows word, excel,

power point, AVID, FINAL CUT PRO (Video & Film Editing Programs),

accomplished Artist, Musician/Guitarist, Film/Media Production, Licensed

Registered Pharmacy Technician, excellent oral and written communication

skills, strong public relations skills, fluent in English and Spanish. U.S

Citizen. References available upon request

Contact this candidate