Customer Service Sales

Dynamic, Results-oriented professional seeking a position that will provide

an avenue to significantly contribute to the institution's efficiency,

growth, and profitability; Goal-oriented and success-driven with strong

ability to Develop New Business, Create/Sustain Client Relationships,

Formulate Customer Solutions and Provide Total Quality Service; Works well

independently as well as part of a team. Proven ability to learn quickly,

assess problems, and initiate corrective action. Analytical and organized;

with ability to identify needs and implement effective solutions.

Career

enhancements

< Quality Customer Service Skills

< Management Skills

< Leadership Ability

< Team motivation

< Account Management

< Budget Management

< Excellent Verbal & written communication

< Sales and Marketing Techniques

< Time management Skills

< Organizational Skills

< Administrative Skills

Career Overview

Outdoor Sales Representative:

Payment Systems - Orlando, FL September 2011 -February

2013

> Penetrate all targeted accounts and radiate sales from within client

base

> Emphasize product/service features and benefits, quote prices,

discuss

> credit terms, and prepare sales order forms and/or reports

> Build and foster a network of referrals to create new opportunities

for revenue growth.

> Generate and develop new customer accounts to increase revenue, by

cold-calling if necessary.

> Always maintain professionalism, tact, diplomacy, and sensitivity to

portray the company in a positive manner

> Actively manage call schedule to adequately cover assigned territory

in a time-efficient manner

> Use marketing data using applicable sales management software tools

to maximize sales efficiency

Beauty Consultant:

Bloomingdales - Santa Monica, CA March 2011 -

September 2011

> Managing appearance related stress of clients and resolving problems

> Good understanding of cosmetics and beauty information

> Selling beauty products and collecting payments from clients

> Making recommendation of different products to the customers

> Conducting demonstration of products so that clients do not face any

difficulty in using them later

> Keeping stock of products and inventory and restocking them when

necessary

> Presenting detailed information about new products to clients so that

they may get interested in buying them

> Maintaining network with clients and distributors

Assistant Manager/Lead Esthetician:

Beauty 360 - Manhattan Beach, CA July 2009

- March 2011

> Performed procedures such as microdermabrasion (sloughing of dead

skin cells), exfoliating body wraps, makeup application, chemical

peels, wax or laser hair removal, and facials

> Understand and support store operations, policies and procedures

> Performs and trains all duties of the Customer Service Representative

and Lead Customer Service Representative positions

> Provides training assistance to new lead customer Service

Representatives Prepares and transmits the daily bookkeeping,

invoicing and gasoline data to complete daily banking

> Troubleshoots daily close out and shift sales analysis

> Performed various body and facial procedures aimed at increasing,

improving or maintaining the health and appearance of human skin

Origins Beauty Advisor/Men's and Women's Fragrance Ambassador:

Macy's Department Store - Torrance, CA December 2004 -

July 2009

> Possesses thorough knowledge of the particular products being sold

and the cosmetic industry in general.

> Reads and understands information about new products being developed

and emerging on the market.

> Attends workshops and seminars on new product lines.

> Identifies skin types and skin conditions and knows the best products

for each one.

> Gives product demonstrations for customers.

> Performs makeovers on customers.

> Answers customers' questions and makes nervous customers feel

comfortable and relaxed.

> Helps customers find the products that best suit their skin and hair

types.

> Sells customers as many appropriate products as possible

Receptionist:

Apple One Temp Agency - Pasadena, CA January 2002 -

January 2004

> Managed 31 independent wholesale sales representatives for Hospital

Bed Support Services.

> During my tenure, increased sales 500% within a 6 month period.

> Receive, direct and relay telephone messages and fax messages

> Direct the First Nations Members and the general public to the

appropriate staff member

> Pick up and deliver the mail

> Open and date stamp all general correspondence

> Maintain the general filing system and file all correspondence

> Assist in the planning and preparation of meetings, conferences and

conference telephone calls

> Make preparations for Council and committee meetings

> Maintain an adequate inventory of office supplies

> Respond to public inquiries

> Provide word-processing and secretarial support

VOLUNTEER

EXPERIENCE

< Love and Unity Church - Compton, CA - 2006 - Present

< Africa as One - Los Angeles, CA - 2006

< Rozeroom Hospice - Pasadena, CA - 2006

VOLUNTEER

EXPERIENCE

< Flavio Beauty College - Torrance, CA - Esthetician - September 2009 -

September 2010

< Pasadena City College - Pasadena, CA - Major Psychology - September

2006 - June 2008

.

rofet of house staff

membersafff of 20+h, FL

References:

. Will Be Furnished Upon Request

Dear Hiring Manger,

This letter is to express my interest in a position within your company. I

believe that my experience and education will make me a competitive

candidate as well as a great contribution to your company.

The key strengths that I possess for success in this position include, but

are not limited to, the following:

. Goal-oriented sales professional with over fourteen years' experience in

sales industry.

. Proven record in increasing revenue, improving efficiency, and retaining

clientele.

. Ability to establish and maintain an excellent reputation with

individuals

. Flexible/adaptable; rapidly assimilated new products and procedures.

. Independently work well in order to accomplish daily goals.

After contributing to the growth and success of different organizations in

the past 15 years, I am seeking new challenges with a company in need of

someone with exceptional planning, leadership, and management abilities.

Taking command of an operation or project, then guiding it to new

performance levels, is my greatest strength.

As evidenced in the enclosed resume my experience encompasses project

management, strategic planning, resource utilization, revenue growth, and

cost reduction. My ability to analyze needs and create unique solutions

designed to yield a profitable outcome has proven to be one of my greatest

assets.

I know that my proven leadership skills, strong commitment to high ethical

and professional standards, and flexibility in devising proactive responses

to changing socioeconomic conditions would allow me to make a significant

contribution to your company. I would welcome the chance to discuss my

qualifications with you in greater detail. I know that you are busy, and

have many applications to review. If you wish to schedule a meeting, please

let me know. In the meantime, please know that I appreciate your time and

consideration

Sincerely,

Rene Schexnayder

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