Sales Customer Service
Resume:
Chris Evans
Thousand Oaks, CA 91360
Email: *************@**.***
Website: www.EvansSalesSolutions.com
Summary of Qualifications
. Exceptional leader with talent in selling and marketing of a business
and motivating others to do the same.
. Proven manager and revenue generator in all types of business
conditions.
. Adept at B2B sales and negotiations with decisions makers at many
levels.
. Technically savvy with ability to manage and motivate expansion of
business opportunities within client base.
. Outstanding relationship building, training and presentation skills.
Intelligent, articulate and driven to succeed.
. Logistics specialist with excellent implementation and planning skills
Core Competencies
. Business development & sales consultant
. Client needs assessment
. Market sale analysis & Strategic planning
. Author, speaker, business trainer & coach
. Negotiation for sales and business expansion
. Technical skills CRM & marketing program management
. Excellent Presentation Skills haven addressed up to 3800 people at
once
Professional Experience
Evans Sales Solutions, LLC 2004-Present
Business Consultant, Trainer and Motivational Speaker
. Planned and directed all functions of the company - Enforced strong
leadership skills to ensure efficient/effective utilization of
corporate resources
. Established and integrated the functional strategies of the company
utilizing business expertise to reach financial/operational goals and
objectives.
. Deployed resources to achieve financial forecast and business
objectives.
. Record of success in guiding and directing many business
owners/managers through substantial change management, balancing
engagement with strong and effective strategic leadership.
. Developed sales and marketing plans and programs for company sales
personnel.
. Analyzed market trends and statistics to determine potential of
growth - monitored sales performance regularly.
. Created a plan for 'social media marketing' to be used as the vehicle
for developing online brand awareness, customer engagement, and
audience growth.
. Developed a solid, measurable plan and a commitment to developing
consistent and valuable content within all forms of social media.
. Created a team to host an online communications plan, adding marketing
through the media as well.
. Developed a follow-up & follow-though system, with an increase in
recognition, sales of products and opportunities at a growth rate of
120% from implementation.
. With our 'marketing' outreach ESS was able to initiate a media
recognition of the 'wedding industry,' with interviews from National
shows (20/20 with Elizabeth Vargas,) aired in January 2013
Bridal Expo, Inc. 1986-2004
Chief Operating Officer
. Increased sales from $100,000 annually to $3.5 million and assisted in
establishing company as industry leader in trade shows.
. Implemented new product lines increasing sales by average of 27%.
. Developed marketing programs including: Initial market evaluation,
program budget preparation, sales copy writing, literature design and
implementation and review, post program evaluation and adjustment.
. Coordinated sales activities and schedules of six regional
representatives. Four inside sales staff and 20-person telemarketing
unit.
. Coordinated advertising program in television, radio and print,
including national magazines.
. Created customer appreciation and follow up programs for over 700
clients.
. Extensive trade show sales coordination, set-up of equipment, and
fashion show coordination.
. Designed & implemented business, marketing and financial plans for the
company.
Sanyo/Fisher Electronics, Chatsworth, CA 1982-
1986
National Sales Trainer
. Provided consistent support to all sales team throughout the 50
states.
. Conducted twice yearly sales conferences for 600+ regional sales
representatives.
. Coordinated all sales training for US sales teams.
. Coordinated trade-show participation and booth displays.
. Created and implemented sales training programs to facilitate growth
in the US market.
. Conducted regional training forums for sales staff of retailers such
as Best Buy, Circuit City, Macys, Federated Group, May Company and
many others.
. Created training programs for customer service representatives on all
products associated with Sanyo/Fisher
. Helped to develop and support the trade show marketing materials to
facilitate an orderly presentation and step-up program
. Administered a $300,000,000 co-op advertising program.
. Implemented procedures that saved the company over $500,000 in
shipping annually.
Education
University of Nevada Reno, Reno, NV - General studies with music emphasis
University of Nevada Las Vegas, Las Vegas NV . Business Administration
Tom Hopkins International - Sales Boot Camp
Tony Robbins Universal Training
. Partial Conference Schedule 2008-2014
.
. CaterSource: Las Vegas, NV
. Love Mexico, Guadalajara & Leon
. Vancouver Business Association, Canada
. WMBA: Wedding MBA Las Vegas, Nevada
. Monterey Bay Wedding & Event Professionals Santa Cruz, CA
. International Formalwear Association New Orleans, LA
. DJ Association Las Vegas, NV
. Phoenix Bridal Shows, Inc. Phoenix, AZ
.
. Expo Expo Phoenix, AZ
. Special Events Convention Las Vegas, Nevada
. Orange County Wedding Association Orange, CA
. Milwaukee Wisconsin Bridal Association Milwaukee, WI
. NACE Conference (National Association of Catering Executives)
. NACE -New Orleans (Local chapter)
. National Association of Dry cleaners Las Vegas, Nevada
. NAWP, (National Association of Wedding Professionals) Florida
. AFWPI, (Association for Wedding Professionals, International) Sacramento,
CA
. BSPI Conference, (Bridal Show Producers International) Las Vegas, NV
Conducted Business Workshops 2006-2014:
Honolulu - HI, San Diego - CA, Houston - TX, Austin - TX, Denver - CO,
Richmond - VA, Boston - MA, Manchester - NH, Orlando - FL, Chicago,
Galveston, Phoenix, Reno, Golden - Co, Oklahoma City - OK, Fort Meyers -
FL, Naples - FL, Miami - FL, West Palm Beach - FL, Appleton - WI, Charlotte
- NC, Chicago - IL, Portland - OR, Seattle - WA, Las Vegas - NV, Tuscan -
AZ, Phoenix - AZ, Calgary - CA, Pittsburgh - PA, Cleveland - OH, Detroit -
MI, Newark - NJ, New York - NY, Chico - CA, Philadelphia - PA, Baltimore -
MD, Houston - TX, Los Angeles - CA, Bakersfield - CA, Atlanta - GA, Madison
- WI, Columbus - OH, Modesto - CA, and many other communities across the
world.
My Sales Philosophy
I find most businesses do not have a lack of leads. They have a lack of
follow-up and follow-through. When solid systems are implemented and the
sales team focuses on top-level customer service, while creating desire for
the product, sales excel. As a logistical thinker, sales trainer and sales
technician I have the ability to lead any team in almost any industry to
higher levels of sales success.
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