Customer Service Sales

Tamika Dosreis

Phone 401-***-**** ******.*******@*****.***

**** ***** ***** **** *********, NC 28216

Skills/Qualifications

Microsoft Office, Experienced in Data Entry, Excellent communication and social skills, Experienced in

leading a customer centric business, Ability to maintain organization, detail oriented, Active Listener,

Coachable, Problem Solver, Team Player, Ethical and honest, Skilled at multi tasking under high production

and high volume environments. RI Cosmetology License, Experienced Hair Dresser

Professional Experience

Administrative Assistant

Safety Kleen, Cranston, RI

2010 2013

• Processed accounting reports

• Answered, screened, and transferred inbound phone calls

• Retrieved documents from filing system

• Maintained office supply inventories

• Prepared and modified documents

Program Leader

RI Dream Center, Cranston, RI

2009 2013

• Assisted with the administrative needs of the front office

• Worked with Executive Director to manage program data

• Maintained accurate inventory for the agency

• Greeted and directed visitors and clients

• Planned fundraisers for the homeless population

Customer Service Specialist

Sally’s Beauty Supply, North Providence, RI

2005 2008

• Impacted sales through customer contact and relationships

• Compiled customer information for future interactions

• Performed transactions such as returns and exchanges

• Processed daily bank deposits

• Responsible for multiple store operations such as opening and closing the store

Manager/Stylist

Unique Styles Hair Salon, Pawtucket, RI

1998 2005

• Coached the team to help maintain and exceed weekly personal sales goals

• Demonstrated all knowledge of state board regulations

• Recruited, hired, and supervised a team of 8 15 employees

• Completed inventory and schedules

• Maintained invoices and contracts

Education

New Horizons Computer Learning Center

2010

Executive Administration Certificate

Arthur Angelo’s School of Cosmetology

1998 1999

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