Customer Service Administrative Assistant

Jennifer BoucherJennifer Boucher Jennifer Boucher

*** ***** ****** # *, ******, VA, 22960

Phone: 410-***-**** E Mail: *********@*****.***

Experience

PBM Pharmaceuticals • Gordonsville, VA

*/***4 – 7/2014

Administrative Assistant

• Prepare shipping labels from SRF forms through GoldMine system.

• Process documented scans through old files in computer database.

• Manage BRC's for physician files into GoldMine system.

Holiday Inn Express • Orange, VA

2/2012 – 3/2013

Breakfast Bar Manager

• Provide excellent customer service. With the ability to work in a faced paced environment.

• Preparing breakfast items, cleaning the kitchen, pantry and sitting area during/ after breakfast hours, interact and

assist with the guests needs.

• Following health department standards, inventory, and restocking necessary items.

Boucher and Boucher, Inc • Orange, VA

2/2010 – 6/2010

Administrative Assistant

• Helped with organization on a day-to-day basis, updated management information systems, answer, screen, and

take accurate messages when needed.

• Ran various errands and attended important appointments in Washington DC, Virginia and Maryland.

Kohl’s Department Store • Culpeper, VA

6/2010 – 2/2012

Floor Associate

• Responsible for replenishment of merchandise to the sales floor from stockroom.

• Perform other duties such as assisting on sales floor, recovering fitting rooms, completing price changes,

preparing for and taking inventory, organizing the stockroom, and other tasks as assigned.

• Assist selling department merchandise.

Distinguished Properties LLC • Annapolis, MD

2/2009 - 11/2009

Receptionist

• Managed 10+ Real Estate Agents while learning/maintaining software to schedule listing/showing appointments.

• Attended monthly office meetings and typed/maintained company minutes.

• Greeted clients for Real Estate Agent’s/brokers meetings or possible closings on settlements.

Coastal Realty Maryland • Annapolis, MD

1/2008 – 1/2010

Office Manager

• Monitor and maintain company webpage.

• Organize appointment and meetings, compile and distribute special reports, answer, screen and direct incoming

calls.

• Attend monthly/ weekly meetings while preparing minutes.

Anne Arundel Community College • Arnold, MD

8/2006 - 5/2007

Student Association - Secretary

• Volunteered at Anne Arundel Community College for one year as Secretary in the Student Association division.

• Attended various important meetings each week/month, with President of Student Association Mark Bacolod, and

other important heads of the Community College.

Long and Foster Real Estate Inc. • Crofton, MD

7/2005 – 12/2007

Receptionist

• Handle customer inquiries, complaints and process requests.

• Maintain daily upkeep of office equipment and furniture.

• Receive, sort and distribute incoming mail.

• Greet public/ clients and direct them to agents/ brokers.

Education

Germanna Community College • Fredericksburg, VA

8/2012 – Present

Nursing

Anne Arundel Community College • Arnold, MD

8/2004 – 6/2007

Business

South River High School • Edgewater, MD

8/2000 – 5/2004

High School Diploma

Skills

Time management • Computing skills • Integrity • Action planning • Professionalism • Stress tolerance

Flexible • Organization abilities • Teamwork • Dedication/ work ethic • Communication skills • Quick Learner

* References to be provided upon request.

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