Customer Service Manager
Resume:
Rixeyville,VA *****
Jessica Hartung ************@*****.***
Objective: As a young adult I want to expand my career to open up the doors for better opportunities. I
am a very organized person with a bright personality. I take all assignments handed to me in a serious
manner to make sure everything is completed on time. I put my full potential into everything. I want to
have something to do throughout the day. I have six plus years of Customer Service and playing a role as
Manager at my current job.
Work Experience:
Culpeper Comfort Inn June 2014-present
890 Willis Lane
Culpeper, VA 22701
Front Desk Agent
• As a Front Desk Agent I have the responsibility of checking in guest as
they arrive at the hotel. I handle any cash/credit card transactions. I make
sure during the guest stay that all their needs are accommodated.
Powell Wellness Center August 2011-present
1005 Golf Drive
Culpeper, VA 22701
Receptionist/ Child Care Attendant
• As a Receptionist I would greet every member that would walk into the
facility. Take care of their purchase needs, billing, and any other
situations that were placed in front of me involving the members.
• Being a Child Care Attendant I would take care of the member’s child
during their workout at the facility. I made sure that the child were well
taken of and enjoyed their time there.
Staples February 2011- August 2011
15323 Montanus Dr
10514 Settle School Road
Rixeyville,VA 22737
Jessica Hartung ************@*****.***
Culpeper, VA 22701
Customer Service/ Cashier
• As a Cashier I would greet the customers that walked into the store. I
rang up their purchases also handled cash/ credit. To care of the
customers need when approached. I also answered the phone and
handled situations and looked up items for a customer.
Pancho Villa Mexican Restaurant January 2009-December 2010
910 S Main St August 2008- October 2009
Culpeper, VA 22701
Server/ Waitress
• Clean tables or counters, Provide customer service, Collect payments
from customers, Prepare tables for meals, Serve food or beverages to
patrons and resolve customer complaints.
Becker’s Sporting Goods October 2009-December 2009
251 Southgate Shopping Ctr
Culpeper, VA 22735
Cashier
• Greeted customers as they walked into the store, rung up their purchases,
handled cash/ credit, ordered inventory, helped customers with sporting
equipment.
Popeye’s September 2007- August 2008
563 James Madison Hwy 101
Culpeper, VA 22701
Cashier
• Receive payment by cash, check, and credit card, issue receipts, refunds
10514 Settle School Road
Rixeyville,VA 22737
Jessica Hartung ************@*****.***
credits, greet customers, resolve customer complaints, answer customers'
questions and provide customer service.
Accomplishment I received employee of the month during my time at Staples. I also made the
Dean’s Honors List my first semester at Kaplan University Online.
Interest I love working with people and environments that are fast paced.
Education Eastern View High School
16332 Cyclone Way
Culpeper, VA 22701
Graduated 2009
Kaplan University-Online
Transferred to Ashworth College
Ashworth College- Online
Currently studying General Studies and Medical Office Assistant
References Doreen Calabrese- Supervisor
10514 Settle School Road
Rixeyville,VA 22737
Jessica Hartung ************@*****.***
Mildred Minor- General Manager
Amanda Hackworth- Family Friend
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