Molly Gagnon
*** ******** ****** *****, #**** – Henderson, NV 89052
401-***-**** – *****.******@*****.***
Professional Objective
To obtain a Buyer position that utilizes my client management and interpersonal skills while
offering the opportunity for advancement.
Highlights of Qualifications
• Effectively foster and maintain excellent client relationships by fully comprehending
customer needs in order to deliver specified results
• Able to effectively prioritize, delegate and motivate by simultaneously leading multiple
time-sensitive implementation projects requiring cross-functional support
• Successful at planning, organizing and coordinating, exemplified by managing a twelve
person office
• Proficient in Microsoft Word, Excel, Access, PowerPoint and Adobe Photoshop
• 2013 ING Sales Office of the Year
Relevant Experience
4/13 – Present Account Representative
ING, Employee Benefits
• Implement life, disability, excess risk and voluntary worksite insurance products
• Prepare and deliver customized enrollment materials, forms and competitive renewals
• Review and administer contract and plan design requests and changes
• Establish and maintain excellent client, broker and consultant relationships
• Educate, service and manage a $35 million block of public and corporate clients
2/13 – 4/13 Sales Office Coordinator
ING, Employee Benefits
• Support Regional Sales Manager and sales team in pre-sale RFP activity and development
• Negotiate and review plan design and proposals with underwriting and sales teams
• Coordinate and present competitive sales, proposals and renewals
• Efficiently and professionally interpret and resolve client needs and concerns
2/12 – 2/13 Administrative Assistant/Office Manager
ING, Employee Benefits
• Update and maintain multiple internal reporting and documenting systems
• Directly assist Regional Sales Manager and Sr. Client Executive
• Oversee and manage successful functionality of a twelve person office
• Review and administer operational procedures
Education
Johnson and Wales University Providence, Rhode Island
Bachelor of Science, Business Management Degree, summa cum laude, 02/11
Associate in Science, Business Administration Degree, summa cum laude, 05/09
Concentration: International Business
GPA 3.88/4.0
References Available Upon Request