Customer Sales

KIE[pic]N NGUY

NGUYEN TIEN TRUONG

Phone number: +63-928*******

E-mail: **********.******@*****.***

Primary Business Address

Grand Emerald City Land - Ortigas Center

Pasig City, Manila Capital, Philippines

1 Objective

I am willing to do all the required jobs, with my knowledge, experience and

competence that I have, in order to archived organization's goals and

create mutual benefits

2 Personal Data

Date of Birth: April, 26, 1989

Place of Birth: Thai Nguyen city, Thai Nguyen Province, Vietnam

Status: Single

Sex: Male

Nationality: Vietnamese

3 Education

2007 - 2012

Major in Environment

Thai Nguyen University of Technology (TNUT), Thai Nguyen Province, Viet Nam

4 Awards

2009 - 2010

Award for Music, Culture activity in TNUT

Thai Nguyen University of Technology - Thai Nguyen Province, Viet Nam

5 Licenses and Certificates

Diploma of Environment

Thai Nguyen University of Technology - Thai Nguyen Province, Viet Nam

License of Bike Driver in Vietnam

Vietnam Transport Department - Vietnam

6 Experiences

7

July 2013 - Present

Customer Services (Call Center Agent)

Institution: PCCW Teleservices (Philippines), Inc.

Address: 17th Flr., Union Bank Plaza, Meralco Avenue corner Onyx St.

Ortigas Center, Pasig City, Philippines

8 One of the most important ways the customers interact with our brand is

through customer contact points. It may be a phone call inquiring about

their latest invoice, an email checking on the status of a shipment, or a

web chat inquiring about product details. Every interaction - whether it is

inbound or outbound; voice, email or chat; or related to sales, service or

technical support - is a direct reflection on my company and will impact

your customer retention rates and enduring values.

9

June, 2012 - Dec, 2012

Staff of administrate offices.

Institution: Nothern Moutainous Forestry Research Center

Address: Thai Nguyen city, Vietnam

Organize and save the documents like: report, plan report, decision of

Administrate offices correctly, clearly.

2010 - 2012

Seller IT Production (Student work)

Institution: Digital World JSC

Address: 127 Cach Mang Thang 8 Street, Thai Nguyen City, Thai Nguyen

Province, Viet Nam

Sale laptops, computer, IT accessory for the customer, check the price,

give the effective advising, so that the customer can understand clearly

the product and fit with the customer need.

10

11 Volunteer Work

12

13 2009 - 2011

14 Volunteer for Student Organization of TNUT

15 Visit and help alone people,

16 Clean the street, water in country side.

17 Organize Moon Cake, International child event for Unlucky children

center in Thai Nguyen.

18

19 Languages

Vietnamese

English

20 Interests and Activities

Reading news (Politics, Culture, Business, Lifestyle )

Researching in the internet

Volunteer for the charity organization

KIEN NGUYEN MANH

21 Computer Skills

22

Microsoft Office Word Skill

Microsoft Office Excel Skill

Microsoft Office Power Point Skill

Auto CAD 2004

23 Hobbies

24

Music: R&B, Pop Ballad

Sport: Badminton, Soccer, Marathon

Travel: Another country

I hereby certify that the above information is true and correct to the best

of my knowledge and belief.

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