Customer Service Sales

PHONE: 916-***-**** • E-MAIL: ********@*******.***

ADDRESS: **** ********* *** • FAIR OAKS, CA 95628

JEFFREY SHUNTA

O B JECT IVE

Seeking management position with a dynamic corporation that can utilize and benefit from the skills and abilities I offer. In addition, the opportunity

for advancement and growth is a personal objective of great importance.

E X P ERIEN CE

2014 – Present Superior Vision Services Rancho Cordova, CA

Underwriting Manager, New Business

Ensure profitable new business underwriting of vision insurance policies

Serve as communication liaison between Sales Leaders and Brokers resolving any issues that may arise

Deftly prepare competitive intelligence documents for use by upper management

Act as a resource for proposal team members concerning underwriting regulations and best practices

2011 – 2013 Hertz Corporation Roseville, CA

Branch Manager

Efficiently manage both assets and employees in the running of increasingly profitable Hertz branches

Consistently provide customer service rated in the highest level of Hertz metrics

Earned accommodation for being a top 5 salesperson in the Western Region

Successfully promoted three times within 12 months of hire; added to area 8D Six Sigma team

Created an innovative and successful marketing/networking plan to increase both short and long -term revenue

Ensure daily that company compliance and best-practice standards are enforced with extreme efficiency

Provide both sales and procedural training for new hires

2010 – 2011 Allstate Insurance Rancho Cordova, CA

Risk Management A nalyst

Reviewed Agency and Licensed Sales Professional policies for compliance with profitability standards

Educated and trained new associates in the procedures and methods of multiple business processes

Re-underwrote property renewals for uninsurable hazards

Prepared/communicated analysis with Agencies and Sales Leaders as to the progression/status within the Business Review Process

Created monthly reports detailing the activities of the Business Review Process for use by CA Product Operations

2002 – 2006 Camp Lassen, BSA Butte Meadows, CA

Climbing Director

Facilitated the running of a safe and entertaining rock-climbing program that serviced over 1,500 customers annually

Supervised and trained all new climbing employees

Actively resolved any problems, site specific or general, that customers encountered

E D UCAT ION

San Diego State University San Diego, CA

B.A. Philosophy Concentration: Communications/Political Science

S K ILL S

Expert knowledge of the Microsoft Office Suite (And Others) as well as social networking outlets

Eagle Scout Award from Boy Scouts of America

Highly developed writing skills, Conversational in Spanish

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