Customer Service Life Insurance

JOSEPH T. WALSH

*** ******* ** #*** ********* NC 28203. 610-***-****. *******@*****.***

www.linkedin.com/pub/joseph-walsh/8a/489/931/

EDUCATION

Florida Gulf Coast University, Fort Myers, FL August ‘12-May ‘14

Bachelor of Social Work

• Magna Cum Laude

• 3.7 Social Work GPA

• Phi Alpha Honor Society Treasurer

• Dean’s List

RELATED EXPERIENCE

Intern, Children Advocacy Center, Naples, FL August ‘13-May ‘14

• Contributed to weekly child abuse staffings

• Observed forensic and specialized interviews as well as safe-exchanges

and supervised visitations

• Completed Family Safety Program training and other various trainings

• Assisted the Child Protection Team in medical exams, data entry, and aided in the

development of recommendations for families in crisis

Advocate/Agent, Bankers Life and Casualty, King of Prussia, PA April ‘07-May ‘08

• Attained a series 6 and 63 license in the State of Pennsylvania

• Presented and sold life insurance packages, Medicare supplement plans, annuities,

investment packages, and retirement funds

• Booked in-house appointments to those in need through cold calling outlets

• Identified client’s needs and gave investment guidance

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• Met with 12-15 new prospects weekly

• Executed 6 figure annuity deal within the first month of employment

OTHER WORK EXPERIENCE

Key Holder and Server, Pinchers Crab Shack, Naples, FL June ‘10–June’14

• Responsible for new employee training and Manger fill-ins

• Effectively gave exceptional customer service to over 75,000 guests

• Team leader for 4 years and was offered full time manager position

• Closely worked with General and District Managers and the CEO

• Company expanded from 4 restaurants to 10 during my duration

JOSEPH T. WALSH

335 Doggett St #237 Charlotte NC 28203. 610-***-****. *******@*****.***

www.linkedin.com/pub/joseph-walsh/8a/489/931/

Delivery Specialist, Raymour and Flanigan, Frazer, PA November ‘08–January ‘11

• Became the youngest delivery driver in branch’s history

• Safely delivered $50,000 of new furniture daily in one of the toughest territories

• Responsible for the safety of the assistant driver, truck, and furniture, as well as

representation of company on the road and in customers’ homes

PROFESSIONAL MEMBERSHIPS AND COMMUNTY INVOLVEMENT

• Phi Alpha Honors Society Treasurer

• National Association of Social Workers Member

• Conservancy of Southwest Florida Volunteer

• Susan G. Komen and St. Matthews House Annual Participant

SKILLS

• Proficient in Microsoft as well as Blackboard-Canvas-Apricot-Prezi and Aloha

REFERNCES AVAILABLE UPON REQUEST

Proficient in Microsoft Word, Excel, PowerPoint, Office, Blackboard, CANVAS and APRICOT

Contact this candidate