Manager Assistant

PROFILE

A proven communications professional (with BA in Psychology) who is results-

driven and has eighteen years of experience working in higher education and

in cultural arts. I am seeking career opportunities in human resources,

training, management, and/or marketing.

Transferable skills: Policy interpretation, diplomacy, intercultural

communication, problem solving, client relations, public relations,

leadership, goal oriented

WORK EXPERIENCE

Capitol College 3/11-present

Graduate Recruiter, Laurel, MD

. Represents the college at STEM-based conferences, exhibit

opportunities, and networking opportunities with the goal of helping

to build the Capitol College brand

. Increase the number of graduate-students entering programs at Capitol

College and finding key partnerships

. Communicates with leadership and deans on issues that affect the

student experience

Walden University/Laureate, Inc. 3/04-

10/11

Academic Advisor, Baltimore, MD

. Managed and served as primary point of contact for a cohort of 500+

non-traditional undergraduate students from onboarding to graduation

. Worked on retention campaigns/special projects as assigned by the

members of the Advising Management Team

. Tracked academic progress and provided students tools to improve

academic standing in addition to counseling them on issues impeding

their success

Admissions Specialist, Baltimore, MD

. Turned around admission/transfer credit decisions within 24 hours for

applicants in the College of Education and backed up other specialists

as business needs dictated

. Communicated policies to the Enrollment Advisors and Managers during

the recruitment process to ensure that admission standards were upheld

Career Communications Group, Inc. 5/03-

11/03

Office Manager, Baltimore, MD

. Executed the day-to-day administrative functions of the office with

one direct report

. Coordinated, planned, and executed pre and on-site registration for

annual science and technology-based conferences including--Black

Engineer of the Year and Women In

Accreditation Board for Engineering and Technology (now ABET, Inc.)

8/02-3/03

Executive Secretary-International Committee, Baltimore, MD

. Transcribed minutes of each International Program Evaluation meeting

. Hosted various international visitors who were signatories of official

policy

. Catalogued results of international programs after their substantially

equivalent site visits

. Traveled to annual conferences to meet with program evaluators and

incorporated feedback into future planning

University of North Carolina- Greensboro-Office of the University Registrar

6/98-5/02

Information Services/Transfer Articulation Processing Assistant,

Greensboro, NC

. Managed computerized student records in the student information system

. Interpreted student record information for various agencies via phone,

fax, & mail

. Assisted with all aspects of the registration processes for various

student populations

YWCA of Greensboro-Site Coordinator- Kiser Middle School-SOS Program

9/97-5/98

Site Lead, Greensboro, NC

. Coordinated fieldtrips, program assistants, volunteers, & guest

speakers

. Prepared lesson plans, homework sessions, & organized activities for

afterschool care

Guilford County Mental Health-Department of Social Services

9/97-5/98

Case Manager, Greensboro, NC

. Tutored the Willie M. population (high-risk youth)

. Developed anger management plans for student who were under the

supervision of the Department of Social Services

. Supervised daily living routines for clients and maintained client

contracts and staff notes

Duke University-The Duke University Friendship Project

3/97-8/97

Research Assistant, Durham, NC

. Initiated subject & family contact for playgrounds for sixty 3rd-grade

girls

. Conducted parental and subject interviews

. Coded data results, transcribed interviews, & coordinated subject

playgroups

James Madison University-Office of Admissions

6/95-5/96

Visitation Coordinator & Receptionist, Harrisonburg, VA

. Scheduled prospective students along with their families for campus

tours & conferences

. Played a key role in carrying out administrative tasks assigned by the

Assistant Directors

. Acted as impromptu campus tour guide for university guests

. Mentored and trained the University Student Ambassadors

OTHER RELEVANT EXPERIENCES

Educational Testing Services, Greensboro, NC-Test Center Administrator

9/00-5/02

150 Franklin Street Gallery, Harrisonburg, VA-Asst Manager of Fine Arts

Gallery 6/95-2/97

Eastern Mennonite University, Harrisonburg, VA-Grad Intern, Multicultural

8/96-12/96

Furious Flower Poetry Conference, Harrisonburg, VA-Conference Assistant

10/94 & 10/04

James Madison University, Harrisonburg, VA

-Counseling Psychology & History of Higher Education courses

8/96-12/96

-Studies Abroad-London, England-Liberal Studies & Music Appreciation

5/93-8/93

EDUCATION

BA, Psychology (Dean's List) North Carolina A&T State Univ., Greensboro, NC

COMPUTER SKILLS

. SCT BANNER

. ARISE/Poise

. Microsoft Office XP

. Simeon, FoxPro

. Group Wise

. Internet Explorer

. Goldmine

. Lotus Notes

. Onyx/CTI

. Microsoft Outlook

. ELMS

. Email Applications

. Jenzabar

CURRENT and PAST PROFESSIONAL MEMBERSHIPS

International service organization Alpha Kappa Alpha Sorority, Inc. (2000-

present)

. Chapter President (immediate past), Recording Secretary, Vice-

President & Chapter Hostess

AFCEA-Armed Forces Communications and Electronics Association, general

member

NACADA-National Academic Advising Association, general member (ended 2011)

References available upon request

Contact this candidate