Fred Wheeler

**** ******* *****

Sarasota, Florida 34235

518-***-****

ace5tr@r.postjobfree.com

Senior Management

Resourceful, innovative professional with over 20 years General, Operations

and Business Development experience primarily within the services industry.

Held P&L responsibilities. Able to grow business through strategic

planning, strong customer relationships and creative presentations to

clientele. A Turnaround Champion with proven skills in analysis,

management, organization, training, development, motivation,

troubleshooting, demonstration, and improvement of operations through

policies that promote a team-based work atmosphere, creative thinking,

superior customer service and a positive effect on the corporate bottom

line.

Selected Responsibilities and Accomplishments

. Managed all aspects of a company location including recruitment,

hiring and training of staff, budgeting, P&L, scheduling work and

activities, establishing policies and procedures, procurement of

equipment and supplies, contract and supplier agreement negotiation,

performance evaluation and motivation of employees.

. INCREASED SALES REVENUE THROUGH DEVELOPMENT OF A COMPREHENSIVE SALES

AND PRODUCT TRAINING PROGRAM FOR SALES REPS. CREATED CURRICULA,

HANDOUTS AND DELIVERED LECTURE, SMALL GROUP AND ONE-ON-ONE INSTRUCTION

ON PRODUCT LINES AND PROVEN SALES METHODOLOGIES.

. TOOK-ON THE ROLLOUT OF A NEW SALES TOOL TO 211 REPS IN 34 OFFICES

WITHIN 1 MONTH. ORGANIZED TEAMS TO LEARN AND DELIVER TRAINING OF THIS

CLOUD BASED CRM TO BOTH USERS AND MANAGERS. ALL TRAINING WAS

ACCOMPLISHED ON-TIME AND WITHIN BUDGET.

. REDUCED EXCESSIVE RETURN TRIPS AND REMEDY TIMES BY FIELD TECHNICIANS

AFTER THE REPAIR WAS SUPPOSED TO BE COMPLETED. DEVELOPED A NEW

PROCESS TEMPLATE THAT ORGANIZED THE TROUBLESHOOTING OF MACHINERY

PROBLEMS AND SIGNIFICANTLY REDUCED REPAIR TIMES INCREASING COMPANY

PROFITS.

. ENHANCED MORALE THROUGH PROMOTION OF A TEAM-BASED WORK ATMOSPHERE.

PROVIDED ASSIGNMENTS OF INCREASED RESPONSIBILITY ALONG WITH

OPPORTUNITIES FOR ADDITIONAL TRAINING AND PERFORMANCE INCENTIVES THAT

ENCOURAGED A SENSE OF OWNERSHIP IN THE OVERALL OPERATION.

. TURNED AROUND A PROJECT TO CONVERT 8,500 ALARM MONITORING LINES TO AN

IN-HOUSE STATION THAT WAS FALLING FAR BEHIND SCHEDULE. DIVIDED THE

PROJECT INTO MANAGEABLE PARTS, ASSIGNED PERSONNEL, AND CREATED

ACHIEVABLE MILESTONES. THE PROJECT WAS COMPLETED AHEAD OF

EXPECTATIONS.

. MANAGED THE COMPANY'S TRADE SHOW PRESENCE. NEGOTIATED WITH FACILITY

FOR BOOTH PLACEMENT, PARTNERED WITH MARKETING FOR BOOTH DESIGN,

PRODUCTS TO BE SHOWN AND MARKETING BROCHURES AND GIVEAWAYS TO BE

AVAILABLE. SCHEDULED MANNING OF BOOTH BY COMPANY PERSONNEL AND

INCREASED SALES WHILE GENERATING NUMEROUS LEADS.

FRED WHEELER... PAGE 2

. Retained a key client over a failure to deliver contracted

preventative maintenance by field staff. Met with the customer,

organized an action plan, and scheduled resources internally to ensure

the needs of this customer and any others with this clause in their

contract were met.

. SERVED TO TROUBLESHOOT A PROJECT IN JEOPARDY DUE A POORLY

DESIGNED/ENGINEERED NOTE ACCEPTOR DEVICE. REVIEWED NOTE BEZEL AND

MOUNTING BRACKETS AND MADE RECOMMENDATIONS THAT COULD CORRECT THIS

PROBLEM IN OVER 60 UNITS IN THE FIELD. FIXES MADE YIELDED TOP

PERFORMANCE BY THESE KIOSK STYLE MACHINES.

. STARTED A NEW BUSINESS FROM THE GROUND UP. DEVELOPED BUSINESS AND

MARKETING PLANS, ATTAINED STARTUP FUNDING, HIRED AND TRAINED STAFF,

WROTE OPERATIONAL POLICIES AND EXPANDED THIS VENTURE ON A SOLID

FOUNDATION FOR MANY YEARS.

. Increased company sales revenue through development and deliverance of

Customer Education Seminars to 800+ prospective clients. Created

Lunch & Learn Seminars that provided an enjoyable way to learn more

about our products and services. Sales increased 30% as a direct

result of these events.

Experience

Red Hawk Fire and Security/UTC 1998 - Present

National Director FI Automation/Business Development

National Director, Business Development

National Manager, ATM Support Services

Director, ATM Operations

Fujitsu America 1986 - 1998

Manager/Systems Engineer

Teltronics Co. Inc. 1984 - 1986

Business Partner/Owner

US Air Force 1980 - 1984

E-5 Staff Sergeant

Education/Professional Training

Electrical Engineering Coursework, University of Maryland

Aviation Electronics Coursework, USAF Tech School

Additional coursework in Leadership, Sales & Marketing, Field Engineering,

Diversity, Sexual Harassment, Safety, Operations, Management, Team

Building, Budgeting, Certified Trainer/Certified Field Engineer-

Fujitsu/NCR, Solutions Based Selling, Salesforce User, ATM101, Security,

Negotiations and Field Service Certification Trainer.

Member,

Able to Travel and/or Relocate

Contact this candidate