Power Plant Customer Service

James C Munoz

***********@*****.******* 206-***-**-**

OBJECTIVEto secure a position as a F 15 A& P technician.

LINCENSES Federal Aviation Administration A & P / Avionics.

Flight Engineer 727 / TPM 3961 / TAV 3309 / A320

SUMMARY OF QUALIFICATIONS

Committed to developing a career in aerospace engineering and Aircraft Maintenance

Productive and responsible: willing to learn and handle any tasks needed

Skilled with reading schematic diagrams and analyzing circuit problems.

….. Albrook USAF Academy courses in Aircraft Maintenance Technology

……Fourteen years as a FAA Aircraft Maintenance Technician

Over 33 years experience in successfully dealing with all kind aviation industries.

Representing companies with a professional appearance manner.

RELEVANT SKILLS & PROFESSIONAL EXPERIENCE

Aviation Knowledge

Completed 4-year course at Air Force College, in Aircraft Maintenance Technology.

Completed General-Airframe, Power plant, and component course,

…Airframe Structure…Airframe Systems and Components…Power plant Systems and Maintenance

Became thoroughly familiar operation with and inspection of engines to locate malfunctioning parts.

Used computers for diagnostic checks of electronic parts.

Supervised inspection groups and completion tasks related to providing safe and efficient service.

Trouble-Shooting

Diagnosed problems in A/P: UTC aerospace systems, 787’s Cact/Pack systems, Etops Airbus320/330 certificated

Trent 700,CFM56-5B6,CMI56-7B, CF6, GE90. Quality Control in Interior, “Boeing and Airbus series.” PBS4100 specialist,

Cirrus SR22 certification. Continental 0-320’s, IO-360D’s, P&W R-1830-90D’s, R-2000’s, Continental J69-t-25, 5,100 Lbs.

Rolls-Royce 10 turbojet, General Electric J85’s, Garret TPE-331 line maintenance and P&W JT8D-15 turbofans.

Customer Relations

Develop a successful, professional approach to providing top quality customer service, consistently applying these principles :

…Create an atmosphere that encourages the customer to freely express complaints,

…thoroughly and tactfully research the potential solutions to their problem,

…Get feedback to be sure the customer is in fact satisfied with the results

Foreign Languages: Fluent in reading and writing Spanish.

Computer Skills: Microsoft Office, excel, project.

EDUCATION

IAU IntercontinentalAmerican University B/A- Finances - Present

Certificate of Achievement in Aviation Maintenance/ A&P Technology, Feb. 2000

Aerospace Science, Aviation Maintenance Technology Degree, Colombia Air Force Academy

Inter-American Air Forces Academy, USAF, IAAFA Albrook Academy Panama, Panama.

EMPLOYMENT HISTORY

USA Aircraft Service, Seattle, Oct 2013 Present

Helping aircraft owner and customers to sell and buy planes, contracts and parts.

Aviation Technical Service: Flight Controls 737’s NG / 700/800/900. Everett Jan/ May 2014

Boeing 737’s NG Aircraft Flight Controls: Removed and replaced, installedflight control panels, componentsand inspections.

UTC aerospace systems, Boeing 787’s Cac/Pack systems. Engineering Support August /Sep2013

Diagnosing, troubleshooting, installing modifications Provide technical support to field engineers, technical support

Global Aircraft: A&P General Aviation, 737’s – 767’s Engines& Avionics, Seattle. Oct 2012- Jun 2013

Installs, operates, maintains, repairs, modifies equipment andavionics components

Aviation Technical Service: Systems 767-737/900’s. April 2012- Sep 2012Everett. WA

Aircraft System Replaced, Installed parts and components, inspections and upgraded avionics data.

NW/ Delta A&P, Avionics, Boeing 767 /737, A320/330, Feb2005- April 2006. Seattle/Toronto

Operates, maintains, repairs and modifies equipment.A320/330 technician, troubleshooting flight crew attendant boo/w

Goodrich Aerospace: Everett, A&P, 767-737 Systems, Interiors. Feb 2004- April2005

Power plant and system replace and installed parts and components inside and outside the airplane.

General Electric Aircraft Engine: 777’s/ 737’s / 747-400’s Seattle Boeing Field Dec 2000- Nov 2004

Balancing engine, PBS4100, changing data, replace and installed engines components.

Flight Line Service, Aero flight Executive Services Inc, A&P Boeing Field, Seattle. Sep1999 Dec 2000

Corporate jets: Service and inspections, flight service, flight books, periodic and annual inspections.

Unite States Air Force, IAAFA General Aviation Albrook Academy. Panama, Panama. May 1983 - Nov 1991

James C Munoz206 625 99 22 A/P Aerospace Eng.

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