Customer Service Manager

Eric Hruska, U.S. Citizen

***** ********* ***, ******* ** 33479

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****.******@*****.*** . Home 561-***-****

FACILITIES/SAFETY DIRECTOR

. Accomplished facilities manager of multiple shipyard facilities.

Maintained the highest quality of standards to ensure personnel

were kept safe yet meeting repair goals.

. Quality & Safety Specialist with the ability to analyze operations,

develop improvement programs and implement plans to generate

results. Established all safety/environmental programs for a

shipyard.

. Excellent relationship builder with success in forming strong,

sustainable relationships and securing resources for a strong team.

Have worked with OSHA, FEMA, PBSO, Homeland Security and State

officials, understand the team approach.

KEY SKILLS

* B.S. Health Sciences * Developed training programs *

Facility Management

* Large facility experience * Material resource planning

* Emergency Management

* Microsoft Word/Excel proficient * 5 S experienced *

Environmental protection

* Trained in OSHA programs * Government Security Clearance (2005) *

Develop all employees

Rybovich Boat Company LLLP, West Palm Beach, FL

2007 to Present

Facilities Manager

Manager in charge of facilities, security, and safety/environmental

programs of a major shipyard. Manage an operating budget in excess of 1

million. Lead a team of professionals to provide 5 star customer service.

. Manage and mentor 14 security personnel, 5 marina personnel, 7

maintenance personnel and 1 safety manager.

. Manage and maintain over $41 million in capital equipment over

multiple facilities.

. Maintain PM programs for forklifts, cranes, boat lifts, golf carts,

and various other heavy shop equipment.

. Work with DEP, Civil Engineers and Army Corps of Engineers on water

front projects in Florida waterways.

. Oversee a waterfront caf for safety and food service compliance for

large customer base.

. Reduced the OSHA reportable injury rate below industry standards by

using effective safety programs.

. Manage maintenance budgets of $1.2 million and Capital Improvement

budgets in excess of $10 million.

. Work closely with other departments to ensure all jobs and functions

meet a high precision of detail.

. Developed/implemented hazmat compliance, electrical safety,

respiratory protection, and other programs.

. Reduced company insurance premiums 10% with program and training

development.

. Receive recertification annually for Florida's "Clean Boat Yard" and

"Clean Marina" award.

. Manage large events with Show Management to include car shows, music

events and fund raisers.

. Prepare various budgets, Return on Investment plans and present to

senior management.

Military Background U.S. NAVY 1983-2006

Commander, Regional Support Group, Everett, WA

2003 to 2006

Safety/Medical Supervisor

Supervised nine medical departments with a staff of 30+ personnel aboard

U.S. Navy Ships of various sizes. Inspected and assisted subordinates to

ensure program compliance in areas such as safety programs, food service

sanitation, emergency services, and disaster preparedness to name a few.

Responsible for all facets of safety programs to include development and

compliance of personnel through instruction and inspections. Reported

directly to Region Admirals of Medical readiness and assets in region.

. Developed organizational policies and procedures and established

evaluative and operational criteria for facility and medical unit's.

Supervised safety programs for numerous ships in the Pacific Northwest.

Eric Hruska, U.S. Citizen

17390 Alexander Run, Jupiter FL 33479

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****.******@*****.*** . Home 561-***-****

Naval Training Center, Great Lakes, IL

1999 to 2003

Senior Instructor

Senior instructor directly responsible for one of the Navy's high risk,

live firefighting and flood control

Training centers. Leading 28 junior instructors in a course of instruction

that included Chemical

Warfare detection, firefighting, and shipboard survivability to over 300

students annually.

Personally taught class sizes of 33 students in various courses of study to

include, personal

protection in a chemical environment, live firefighting, HAZMAT, and safety

programs.

. As a supervisor, worked directly with OSHA and various state agencies

concerning hazardous waste and safety issues.

. Observed, evaluated, and recommended changes in work of teaching

staff to strengthen teaching skills in classroom. Oversaw an extensive

respiratory safety program.

USS KINGFISHER (MHC 56), Ingleside, TX

1995 to 1999

Health Care Provider

Responsible for the safety and well being of a crew onboard a military

ship. This included immunizations, food service sanitation, direct patient

care, and occupational safety development and training of the crew.

. Ensured safety programs were implemented and functional by all

assigned to Ship. This included hearing conservation, heat stress,

asbestos abatement, eye safety and many others.

. Worked as safety observer during high risk industrial evolutions such

as re-fueling, crane operations, and ordinance usage. Oversaw programs

while in Avondale Shipyard in New Orleans.

. Actual ship driver for a 895 ton ship, responsible for the safe

navigation and docking.

U.S. NAVY, Various

1983 to 1995

Assigned to USS AMERICA (Aircraft Carrier), Marine Corps Aviation Unit, and

two health care facilities. During time on aircraft carrier 20 months was

spent in an extensive industrial environment re-modernizing ship at

Portsmouth Naval Shipyard. Trained crew in fire safety as well as OSHA

program compliance. While with Marine Corps Unit, assisted with training

in flight safety, combat medicine and heat stress during Operation Desert

Storm.

. Worked with military and civilian safety managers to ensure over 5000

personnel were educated in all safety programs. Completed aircraft

mishap reports.

. Worked on Flight Deck of Aircraft Carrier as Safety enforcer and

Emergency Medical Technician.

. Assigned to Navy Regional Healthcare Facility, underwent JCAHO

accreditation and passed.

. Volunteered as EMT in Virginia Beach Virginia, the largest Volunteer

Fire Department in the Country.

EDUCATION

Touro University, Cypress, CA

2006

B.S., Health Sciences

FEMA courses (National Incident Command Systems, Operational Emergency

Management)

Navy, Senior Management Program, New Orleans, LA

2004

Certificate, HR Management

SKILLS

. Disney's Approach to Quality Service 2012

. HAZMAT and biohazard disposal

. Emergency Medical Technician, Illinois

2003

. Government security clearance,

2005

. State Certified Fire Fighter II, Illinois and TWIC card holder

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