Customer Service Office

Wendy Elizeth Granados

********.*****@*****.*** • 702-***-****

www.linkedin.com/pub/wendy granados/51/915/918/

EDUCATION Rider University

Major: Behavioral Neuroscience

Degree: Bachelors of Science

GPA: 3.5

Graduation: 12/2014

EXPERIENCE Lunas Construction Clean Up, Inc. & Norvic Demolition

02/2014 Present Executive Assistant

As the go to person for the President and Vice President, my duties are many I

establish, organize, and maintain files and records receive and respond to both

business and personal correspondence (some of which may be confidential)

proofread, revise, and edit other materials for accuracy, thoroughness, and

appropriateness. I also accept, screen, and route telephone calls, resolve routine

and non routine administrative problems and answer inquiries. I arrange meetings

and conferences, schedule interviews and appointments and perform other duties

related to maintaining several individual schedules, including travel arrangements.

I sort, screen, and distribute incoming and outgoing mail, prepare photocopies and

facsimiles, and operate a variety of office equipment. Lastly, I order and maintain

office supplies.

08/2009 05/2013 Office of Information Technology Rider University, Lawrenceville, NJ

Front Desk Technology Support Specialist

Provide technology assistance to the Rider community, both in person and over

the phone. Answer client emails, schedule technical repairs, enter detailed

descriptions of technical issues onto database, review technical support contracts

with clients and conduct basic administrative duties.

06/2012 01/2013 Piercing Pagoda, Las Vegas, NV

Key Holder

As a key holder I had the responsibility of opening and closing the store. I also

provided excellent customer service, answered customer queries daily,

continuously broke sales records and managed day to day problems. Additionally

I helped to keep the team motivated including new team members and gave

assistance in hiring new personnel.

06/2011 05/2012 Aramark, Lawrenceville, NJ

Caterer

Set up of banquet tables, festivals, barbeques, party halls and event dining

including charity socials and opening galas for new buildings and mayoral balls

essentially catering across all kinds of events major and minor my duties

included presentation, decoration, and plating the courses and food greeting

guests advising and responding to any guest queries resuming end of service

duties in the running of cleaning and removing waste and rented furniture and

equipment..

08/2011 12/2011 European Association for the Treatment of Addictions

Intern

Providing a liaison between departments and maintaining communication via email

or telephone with other organizations, or individuals influential or interested in the

domain the Treatment of Addictions in the EU. Individuals such as politicians,

ambassadorial members, and advisers to/ of the EU and it's members, and

organizations based therein. The pressing issue of Addictions is highly prevalent in

the EU as well as the US, as it is impossible to deny the importance of this work

which I have given my best efforts to aid in, I am constantly keeping in mind the

next steps I shall take to continue my efforts towards this problem.

To learn more about my experience at eATA please visit:

http://workisbetterthanwhiskey.blogspot.com/p/eata.html

SKILLS Spoken Languages Spanish Native Speaker, English Advanced,

French Advanced Intermediate

Communication Able to easily communicate ideas fluidly through verbal and

written communication.

Operating Systems Able to work with Windows, Mac OSX

Software Knowlege Mastery of Microsoft Office programs, Outlook, Outlook

Express, Quickbooks, PowerPoint, Adobe Master Collection and FileMaker Pro.

Contact this candidate