YOLANDA MILLS
**** ***** *** ******* ******* **344 203-***-**** *******.*****@*****.***
SUMMARY OF QUALIFICATIONS
Skillful and dedicated Administrative Assistant with extensive experience in the coordination, planning, and support of
daily operational and administrative functions.
Demonstrated capacity to provide comprehensive support for executive-level staff including scheduling
meetings, coordinating travel, and effectively managing all essential tasks.
Proven track record of accurately completing research, reporting, information management, marketing, and
business-development efforts within budget requirements.
Adept at developing and maintaining detailed administrative and procedural processes that reduce
redundancy, improve accuracy and efficiency, and achieve organizational objectives.
Highly focused and results-oriented in supporting complex, deadline-driven operations; able to identify goals
and priorities and resolve issues in initial stages.
Proficient in Microsoft Office System.
PROFESSIONAL EXPERIENCE
Clicks Document Management-Baltimore, MD 2010-2013
Document Processor
Responsible for litigation support and document management for law firms
Handled document reproduction for law firms, corporate legal departments, and government agencies.
Supported sales reps in opening new accounts and upgrading existing service.
Trained a small team accurately executing every detail of projects, to produce a quality deliverable
output.
Interacted directly with clients at law firms, including paralegals and attorneys, on a daily basis to
ensure proper specifications for projects, including delivery and cost.
Managed and updated project status using in house project management software.
Experienced with high-powered production equipment.
BERSTEIN & ARMORELLIE LAW OFFICES–HAMDEN, CT 2005 - 2009
Administrative Assistant
Provided professional administrative support to attorneys and their clients
Communicated with clients of all levels on behalf of the Attorneys in the law offices.
Responded to all clients in a professional and prompt manner within a 24- hour period.
Maintained and distributed reports with highest level of accuracy by completing data research and
collecting information from various sources.
Prepared and reviewed reports; verified entries; reported variances to attorney’s scheduled appointments,
coordinated meetings and conference rooms, coordinated travel arrangements and maintain calendars.
BRENDA EDWARDS
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YALE UNIVERSITY DEPARTMENT OF ADMISSIONS–NEW HAVEN, CT 2003 - 2005
Administrative Assistant
Provided administrative support and information to students and faculty
Managed and administered financial aid, grant and federal aid documents. Acted as a primary source for
student aid information.
Greeted student and faculty.
Answered phones.
Managed and prepared student files.
EDUCATION
2001-2004
Southern CT State University–New Haven, CT
Business Administration – Associate Degree
2005-2007
Gateway Community College - New Haven, CT
Continued…