Administrative Assistant High School

YOLANDA COLEMAN 646-***-****

Bronx, NY ***** **********@*****.***

DEDICATED ADMINISTRATIVE ASSISTANT

Developed broad-based skill set, providing efficient and effective organizational support.

Multi-talented Administrative professional with capability, supporting broad-based organizations. Provide

strong technical capabilities in organizational, customer relations and office-based skills at all levels of any

company.

AREAS OF EXPERTISE:

Organizational Skills Customer Relations

Computer Proficiency Data Entry (Recovery Planner)

Dictation Video-Conferencing

10-Key Calculator Filing

PROFESSIONAL EXPERIENCE

THE CIT GROUP, New York, NY 7/79 – 5/14

Administrative Assistant

Supported Senior Vice President and 3 Vice Presidents

Compiled and generated monthly statistical reports, in a timely manner, which allowed each area of

Operations Department to compare weekly, monthly and yearly statistics.

Handled all word processing and typing which resulted in strong attention to detail and a proactive

approach to correct information being relayed to all involved.

Entered data for reports, production items, shipping and inventory which resulted in equipment

being received and installed through the IT Department.

Maintained computerized inventory of all parts, supplies and products, supporting effective daily

operations of equipment.

Supported planning and organization of company functions.

Answered the telephone and represented the company in a professional and businesslike manner at

all timese.

Learned RX Business Recovery System, which guaranteed Trade Finance division of company data on

each employee in case of a Disaster Recovery.

Secretary

Worked for 1 Senior Vice President, 3 Vice Presidents and 1 Assistant Vice President.

Maintained monthly project logs for Operations Department on Microsoft Excel and PowerPoint,

which resulted in an accurate and timely worksheet for the Operations division.

Produced monthly letters and production backup tapes for Manager of PCs, providing security of

materials.

Made travel reservations, which resulted in hotel, car and airplane arrangements to and from various

destinations.

Maintained attendance on Select Time program, ensuring accurate personnel data.

Assisted as backup Receptionist working on a Lucent DCP Attendant Console telephone, using Lotus

Notes Client Directory.

Assistant Supervisor – Word Processing

Assisted Supervisor in all aspects of running department. Worked closely with all divisions of CIT including

Wholesale and Retail Departments.

Collected grammatical statistical information utilizing key programs which resulted in

Typed letters, memorandums and list statistical reporting, which resulted in

Purchased office supplies and equipment, which help maintain the production and up to date

organization of operations on a day to day basis.

Retrieved and composed internal electronic mail, ensuring effective office communication.

Senior Word Processor/Clerk Typist

Typed department correspondence, job descriptions, statistical reports and spreadsheets, which

resulted in

Maintained files for Assistant Supervisor, guaranteeing confidentially of materials.

Kept budget log up to date, ordered supplies for department (stationary).

Typed letters, memorandums and charts, effectively and efficiently supporting organizational

activities.

EDUCATION

Business Administration, Bronx Community College, Bronx, NY – 8 Credits

Academic/ Vocational Diploma, Grace H. Dodge Vocational High School, Bronx, NY

TECHNICAL SKILLS

Certificates: Microsoft Office 2010, Excel, PowerPoint, Outlook, Lotus Notes

OTHER INTERESTS: PCT, CNA, Phlebotomy, EKG, CPR

References Available Upon Request

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