Customer Service Sales

OBJECTIVE

An opportunity to utilize skills and expertise with a growing company

EXPERIENCE

The Ark Family Counseling Center Decatur,

Georgia

Office Manager/ HR Assistant 02/04/2014 -

Present

. Greet visitors, directs visitors to the appropriate area, and notifies

staff of the presence/arrival of visitor. Maintains the front area in

an orderly, uncluttered state.

. Performs basic filing, copying, typing, data entry, and word

processing duties.

. Screens incoming calls (information) and directs to appropriate

personnel, including answering uncomplicated requests for information

or contacting appropriate personnel. Relays information in an

accurate and time efficient manner.

. Manages and monitors needed medication by ordering and logging all

medication on delivery before distribution.

. Coordinate and maintain weekly assessments and new Intake appointments

scheduled for Nurse, Doctor and Therapist

. Provides support for efficient departmental operations: processes

ordering of equipment and supplies; responsible for incoming and

outgoing mail; etc.

. Operates and assists in the maintenance of office equipment, i.e. fax,

personal computers, multi-line telephones and copier.

. Ensures staff maintains company compliance, guidelines and

requirements.

. Prepares monthly billing activity reports for management and expense

reports.

. Update and maintain all staff files for audits

. Utilize cogent systems to Perform background checks on new hires

. Performs reference checks on all new applicants

. Create packets and prepare for all new hire orientation sessions and

ensure all applicants provide all necessary paperwork for applying

position

Macy's Decatur,

Georgia

Beauty Advisor

10/17/2012 - 02/04/2014

. Responsible for opening new accounts daily, process credit payments

and handling cash and checks for sales transactions

. Identify customer needs, advise customers on skin care and makeup

application, refer products and up sell

. Initiates introducing and recruiting new clients to cosmetic brand

. Demonstrates different techniques and usage of products on customers

. Responsible for planning events, meeting daily sales goals and

promotion of seasonal bonuses

. Accountable for closing out cash drawers and depositing money to

company drop box

Staffmark Lithia Springs, Georgia

Packer 11/9/2011 - 07/2012

< Prepared and packed auto parts according to building instructions.

< Recorded product, packaging and order information on specified forms

and records.

< Sealed containers and materials using glues, fasteners, and hand

tools.

< Loaded materials and products into package processing equipment.

< Assembled, lined and padded cartons, crates and containers using hand

tools.

< Successfully operated conveyers, hand jacks and pallet lifts.

LaRitz Spa and Salon

Conyers, Georgia

Esthetician 08/20/2011 -

02/14/2012

< Provided direct customer service and consultations

< Professionally performed customized skin care services

< Obligated to record written detailed report of steps performed in

services

< Recommended products according to individual customer needs

< Responsible for retail sales and up selling

EDUCATION

Atlanta Institute of Aesthetics

Atlanta, Georgia

Licensed Esthetician 2011

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