Customer Service Sales

Kaitlin Moniz

** ****** ****, ****, ******* L*S 2N2 *************@*****.*** (905)

***-****

Objective: To obtain a position where I can develop my skills & gain

experience.

Summary of Qualifications

Enthusiastic hard working quick learner

* Excellent interpersonal and communication skills

* Friendly excellent customer service oriented

* Dedicated, punctual and responsible

* Excellent organizational and time management skills with

exceptional attention to detail

* Self motivated working independently or in a team

* MS Office, Excel, Word, Power Point, Outlook

Experience

Ajax Mazda (Receptionist)

07/2013 - 10/2013

* Answer phones and appropriately direct calls

* Receipt all incoming and outgoing deposits

* Stocking in and out cars using a computerized program

* Greeting customers

* Answering emails and maintaining filing

Marks Work Warehouse (customer service associate) 10/2010

- 06/2012

* Front cash

* Provide excellent customer service

* Merchandising

* Approaching and assisting customer on the floor

Starbucks (shift supervisor) 01/08 -

10/2010

* Counter customer service & cashier

* Key holder reliably opens and closes store

* Responsible for all weekly supply orders

* Daily bank deposits

* Prepare customized specialty beverages and food

* Provide friendly courteous service in a fast passed high volume

environment

* Maintain displays, products and seasonal promotions

Party Packagers (seasonal)

09/08 - 10/08

* Customer service & cashier

* Took orders at the costume wall

* Got costumes form the back for customers

Shoppers Drug mart (cashier\merchandiser)

07/07 - 12/07

* Help customers find products they need

* Responsible for closing final sales to ensure a return customer

* Product and event promotion and displays

Applejacks (waitress)

05/07- 07/07

* Assisted in opening a new restaurant

* Greet customers in a friendly manor

* Efficient and accurate at taking and placing of orders

* Ensuring customers service

* Responsible for maintaining own float and accurate transactions

Kaitlin Moniz

29 Forest Road, Ajax, Ontario L1S 2N2

905-***-****

Education

Grade 12

Completed in 2007

Extra Curricular Actives

Concert / Event Promotion

* Marketing and promoting local entertainment

* Arranged, negotiated and booked venues

* Responsible for staffing and security at events

* Promoted local entertainment to business agents and labels

* Managed finances and paying entertainment

***Reference available upon request***

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