Customer Service Administrative Assistant

Location:

Posted:

July 29, 2014

Pamela Ann Bowling

Princeton, WV 24740

Experience: 1978 – 2011 Bluefield Regional Medical Center Bluefield, WV

Held the following positions while employed at Bluefield Regional Medical Center.

Organization was sold, restructured and downsized.

• Registration Clerk in the Emergency Department

• Staff Development Secretary

• Administrative Assistant to the Vice President of Nursing for 19 years

• Education Administrative Assistant (included setting up CME presentations for

physicians and staff)

Duties: Maintained strict level of confidentiality. Typed departmental policies and

procedures and update as needed. Attended various meetings, took minutes and distributed

accordingly. Received patient complaints and addressed with the appropriate director, ordered

supplies, compiled pharmacy reports, dictation, and other general administrative assistant

responsibilities. I have strong interpersonal skills and am team oriented.

Experience: 2011 – present Women’s Center of the Virginias (Jamette Huffman,

D.O.)

Princeton, WV

Duties: Provide customer service through registering patients, making appointments,

obtaining insurance information, receiving and posting insurance payments.

Education: Princeton High School graduate – diploma 1978

Skills & Abilities: Proficient in Microsoft applications, as well as Meditech, Word Perfect,

Pagemaker, and Kronos Time and Attendance. Work well with all

physicians, nursing staff and department directors. Organized and willing

to accept new challenges.

References: Barbara McCarty 304-***-****

Jill Cerankowski 304-***-****