SUSAN MENDELSON
*** **** *****, *******, ** *****
**********@***.***
Phone: 702-***-****
WORK EXPERIENCE
BNY Mellon, Senior Account Executive Boston, MA, 2013-2014
Responsibilities included mortgage loan processing for Wealth Management High Net worth clients as a liaison in the Mortgage group following all
company protocol as well as ensuring regulatory compliance in the jumbo mortgage field. Laid off.
Santander Bank, Branch Manager III Bridgewater, MA, 2012-2013
Responsibilities include managing a team of bankers and tellers and working with business partners to achieve sales goals for new business and
serving existing customers while stringently adhering to banking regulations. Responsible for meeting sales goals around personal and business
products including checking, savings, money markets, CD’s, Loans, Financial Consultant referrals, Business on site presentations and more.
Remotely managed a second branch with Branch Manager vacancy.
Citizens Bank, AVP/Branch ManagerIII Boston, MA, 2010-2012
Responsibilities include managing a team of bankers and tellers and working with business partners to achieve sales goals for new business and
serving existing customers while stringently adhering to banking regulations. Responsible for meeting sales goals around personal and business
products including checking, savings, money markets, CD’s, Loans, Financial Consultant referrals, Business on site presentations and more.
Citifinancial, AVP/Branch Manager/ACM Norwood, MA, 2009-2010
Responsibilities included generating and renewing new business, customer care and extensive loss mitigation, managing all aspects of staff
management, policy/compliance for the branch. Received trophy for 2009 Branch of the year. Worked at Citifinacial until they converted into a loss
mitigation/collections organization and then closed.
HSBC – North America/HFC, AVP/Branch Sales Manager Brockton, MA, 2004 - 2009
Responsibilities include generating new loans, servicing existing business, managing staff and regulatory compliance. Started as Account Executive
and utilized skillset to be promoted to Branch Sales Manager/Assistant Vice President. Worked until division closed.
Yellowpages.com, Account Executive Henderson, NV, 2003 - 2004
Responsibilities included sales and services of advertising on-line products to a business. Involved in both the creative process and maintain
ongoing business relationships.
IBCUSA Conferences, Conference Director Westborough, MA, 2002 - 2003
Responsibilities included researching topics, developing program content in the bio-pharmaceutical industry, sourcing speakers, staffing the event
and implementation of all aspects on site facilitation.
Imark Communications, Conference Director Natick, MA, 2001 - 2002
Responsibilities included researching topics, developing program content, sourcing speakers in the e-commerce field, staffing the event and
implementation of all aspects on site facilitation.
Compass Cellular, Account Executive Tewksbury, MA, 1998-2001
Responsible for sales and service of cellular telephones and plans to business and consumer clients
EDUCATION
Northeastern University, Bachelor of Arts in Education, June 1992
References Furnished Upon Request