Customer Service Engineer

RESUME

BENNET M.V

Mob. 009***********

Email:********@*****.***

OBJECTIVE:

My objective is to become an integral part of a prestigious organization

and set my footmark on the pavement of success and prosperity. As an

engineer, I wish to bring out my inner creativity and imagination. There

by bring the organization to the forefronts of global competition.

SPECIAL SKILLS:

Goal Setter, hardworking and able to do task efficiently.

Able to work independently, reliable and dependable.

Able

Can work under pressure with minimum supervision.

pressure

Very good analytical & communication skills.

Very

Team player with the ability to lead.

Team

Innovative and initiator.

Innovative

Able to provide excellent customer service.

Able

Able to work in a effective and safe manner.

Able

EDUCATIONAL QUALIFICATION:

Examination Board/University Institution Duration Percentage

Passed scored

Anna University Annai Mathammal Sheela

B.E (CSE) Coimbatore. Engineering College, 2007-2011 63%

Tamil Nadu.

Govt.H.S.S,Mookkannoor,

Board of Higher

12th Secondary Ernakulam 2005-2007 67%

Education.

Kerala State St . Joseph’s High School

10th Board of Public Angamaly 2004-2005 76%

Education.

RESUME BENNET M.V

AREA OF INTEREST:

Linux Server Administration

Database Management Systems.

SKILL SET:

Strong Knowledge in LAN & Internet Administration

Linux Server Administration

Network Administration.

Hardware Troubleshooting

Implementing & maintaining Server/LAN/WAN/Wireless Network

Installing & configuring Windows XP, Vista, 7,Ubuntu,fedora,rhel

Routing & Remote Access

Strong knowledge of mail servers.

Strong knowledge of Appache,CUPS,NFS,Samba Servers.

Strong knowledge of aws instance creation

TECHNICAL QUALIFICATION:

Redhat certified System Administrator (certificate id-111-193-

363) Redhat certified Engineer (certificate id-111-193-363)

PROFESSIONAL EXPERIENCE

Working as a Tech Support Engineer for Maxxion Systems (P) Ltd

from march 2013 to till date.

Job Roles & Responsibilities:

Amazon Elastic Compute Cloud (Amazon EC2)

Virtualization: Sun VirtualBox

Web/App Servers: Apache HTTP Server/Tomcat/Apache/SSL Secured

with PCI Compliance Certification

Networking: SSH, SFTP, FTP, DNS, samba,

Mail: Sendmail, Postfix

Admin/monitor Tools: vmstat, iostat, top, traceroute, ping,zabbix

RESUME Page 2

RESUME BENNET M.V

Advanced HostMonitor

Application Support: 24/6 support for hosted applications, ITIL

standards for trouble ticketing management

Backup: Automated Enterprise backups in three levels

Security: SSH, SSL, Nmap, PFSense

Enterprise: Linux HA

Databases Administration: PostgreSQL

Version Control: CVS, Subversion,

Platforms: x86,IA_64,AMD64

LANGUAGES KNOWN:

Languages Read Write Speak

English * * *

Malayalam * * *

Hindi * * *

Tamil *

PERSONAL PROFILE:

Father’s Name: Vincent M.J

Date of Birth: 08 Jan 1990

Gender: Male

Nationality: Indian

Marital Status: Single

Passport No: J5251648

Permanent Address: Manjaly House,

Nazareth Nagar,

Angamaly P.O,

Ernakulam District,

Kerala-683 572.

DECLARATION:

I here declare that above furnished details are true and correct to the

best of my knowledge and belief.

Bennet M.V

Place: Angamaly

Date: 29/07/2014

RESUME Page 3

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