Customer Service High School
Resume:
Nestle Grace Estanislao Co
**.***********@*****.***
Blk. 26 Lot. 11 Ph. 2 b1 Kagalingan st. Karangalan Vill.
Manggahan, Pasig City
Mobile no. 091*-***-****
OBJECTIVE: To provide interest and ability to a particular task of
obligations, to absorb, retain and apply product knowledge that requires
addressing client's inquiry and providing appropriate and adequate attitude
towards client's satisfaction.
EDUCATIONAL BACKGROUND YEAR GRADUATED
ELEMENTARY SCHOOL: Laguna Resettlement Community School
1996 - 2001
U.B Riverside, San Pedro, Laguna
HIGH SCHOOL : Manggahan High School
2001 - 2005
#44 Magsaysay Ave. Karangalan Vill.
Manggahan, Pasig City
TERTIARY : Far Eastern University
2005 - 2013
Nicanor Reyes St., Morayta Ave. Recto Manila
Bachelor of Science Major in Psychology
SKILLS AND ATTITUDE
Professional
. Working in fast paced, high transaction volume environment.
. Completing all tasks in a timely, organized and professional manner.
. Trained to manage staff in either operations or counter related works.
. Trained to coach, counsel, train, and discipline employees.
. Trained to be an effective customer service provider.
. Able to Organize and distribute staff schedules
. Can handle customer's questions, complaints, and issues effectively.
. Fully understands the importance of the HR department to any
organization, and therefore aim to make any office as effective and
efficient as possible.
. Always treats people with respect.
. Can accommodate all enquiries from employees in a polite, friendly and
welcoming manner.
. Has basic Knowledge in Research Methods, Counseling and Psychological
Test.
. Has basic Knowledge in computer specification's and hardware's.
. Computer Skills: MS Word, MS Excel, MS Power Point
Personal
. Has Good work ethics.
. Ability to pick up new skills and knowledge quickly.
. Positive 'can do' attitude towards work.
. Ability to work positively with others
. Has Initiative.
. Willingness to learn new skills
. Willing to learn and gain experience.
. Can do multi-tasking Activities.
. Proactive, hardworking, loyal.
. Able to work effective and efficient even under pressure and on the
field.
WORK EXPERIENCE
. INTERNSHIP : 250 Hours Guidance and Counselling
Manggahan High School, Pasig City, 2010
: 170 Hours HR Practicum
Compensation and Benefits / Recruitment
G4S Security Solutions Philippines
Shaw. Blvd. Pasig City, 2012
. PC GILMORE : Brand Sales Representative
PC Gilmore I.T Center
2009 - 2010
. POINTS AGENCY : Sales Associate
Maybelline Phils.,
E. Rodriguez, Cubao Quezon City
Work Field - Watsons SM Cubao
2010 - 2011
. Exclure Pest Control : Admin Assistant / Secretary
Room #206 PNA Building Benitez St.
Malate, 1663 Felipe Agoncillo, Manila
2011 - 2012
. 150 ACCESSORIES INC. : Supervisor / SA / Counter & Selling
area's OIC
Unit 222 Level 2 SM Aura Premier, 26th
St., cor. McKinley Parkway Brgy. Bonifacio
Global City
April - July 2014
OTHER EXPERIENCES
. John Robert Powers : Personality Development Training
Course
: Advance English Training Course
Ground Floor, Cinderella Building
825 EDSA, Quezon City
PERSONAL INFORMATION
. Date of Birth : July 06, 1989
. Place of Birth : Manila
. Age : 25 years of old
. Height : 5'5
. Course : Bachelor in Science Major In
Psychology
. Religion : Catholic
. Civil Status : Single
. Language : English, Filipino
CHARACTER REFERENCES:
. Ms. Graciel Lintag
Faculty Member
Far Eastern University
Psychology Department
. Mr. Mike Solano
Geodetic Engineer
Green Brooks Realty
. Ms. Genevieve Ermoso
Branch Manager
150 Accessories Inc.
SM Aura Premier
. Mr. Solis, Jonathan
Processing Broker
BDO Insurance Broker, Inc.
22/f Pacific Star Bldg.,
Sen. Gil Puyat Ave.
Makati City
I do hereby pledge that the particular given information in this document
are true and accurate to the best of my knowledge.
Nestle Grace Estanislao Co
Contact this candidate