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Customer Service Sales Associate

Location:
Toronto, ON, Canada
Posted:
July 28, 2014

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Resume:

AJITH PERERA

#***-** ******* ********, ***** York, Ontario, M2L 2J4 647-***-****

*************@*****.***

July 28, 2014

Hiring committee

Eagle Eye Events

Burlington

On

Dear sir,

I am applying for the, Customer Service-sales Associate which is advertised on the

www.talentdesk.com website. After reviewing the job description and requirements for this

position, I believe that it is perfectly in-sync with my qualifications and experiences. I enclose

my resume that provides an overview of my career.

I have successfully completed the Social Services Worker two year Diploma Program at

Centennial College and also worked as a placement student at Corbrook Centre. Here I was

responsible for assisting youth with learning and physical disabilities to engage in programs to

improve their knowledge and skills. I created and implemented activities to assist clients’ with

improving their math, reading, and writing abilities. My work was very fulfilling and I developed

positive connections through one-to-one interactions with each and every client. I gained

experience in facilitating groups of clients who had learning disabilities and behavioural

difficulties. I assisted staff to prepare and deliver programs designed to help clients to become

more independent, improve their self-esteem, and enhance their quality of life.

My ability to effectively communicate and work well with people from diverse backgrounds will

be beneficial to your organization. As a team player who is skilled in areas such as conflict-

resolution, facilitation, active listening, and problem solving, I am confident that I can contribute

positively to your objectives. I am available at your convenience for an interview. Please contact

me at 647-***-**** or *************@*****.***. Thank you for your time and consideration.

Sincerely,

Ajith Perera

Enclosure: resume

Ajith Perera

710-38 Carluke Crescent

North York, Ontario, M2L 2J4

647-***-****

*************@*****.***

OBJECTIVE: Customer Service-sales Associate

SUMMARY OF QUALIFICATIONS

Dedicated professional with experience working with youth and adults in the community

services sector

Holder of a Social Service Worker Diploma

Solid background in counselling, communications, coaching, and facilitation

Flexible and adaptable to meet the needs of people from diverse background

Trusted with confidential and sensitive information

Proven ability to work collaboratively in a team setting

EDUCATION

Social Services Worker Diploma

Centennial College, Toronto, Ontario May 2012- April 2014

Courses completed include:

Community Development, Social service work- Group, Interviewing & Counselling,

Power, Privilege & Oppression, Practical Skills/Communication, social service work-

Pathways-practice, Social Research-Data Management, Canadian workplace experience

PROFESSIONAL EXPERIENCE

Community Work

• Developed and implemented programs to assist children and youth with learning and

physical disabilities

• Assisted clients to improve math, reading comprehension, and writing skills

• Created activities for youth with behavioral problems to learn new coping skills

• Organized physical training and sporting events in tsunami camps

Communications and Customer Service

• Provided counselling to address issues of drug abuse, alcoholism, and child abuse

• Consistently provided excellent service at all times

• Effectively communicated information to clients and staff

• Dealt with problems in a respectful and timely manner

EMPLOYMENT HISTORY

Social Services Worker (Placement Student)

Corbrook Centre, Toronto, ON September 2013- April 2014

Forger

Brunner Canada Inc., Mississauga, Ontario, September 2006- February 2008

Consultant

Creators’ Forum – Group of Consultants, Sri Lanka May 2002 – May 2006

VOLUNTEER EXPERIENCE

Sport Activities Trainer, Tsunami Rehabilitation Camps, Sri Lanka 2005

Language Proficiency

English –speak, write, and read

Tamil-speak

Japanese-Speak

Sinhala- speak, read, and write

REFERENCES AVAILABLE UPON REQUEST



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