S teve Hoechster ( HEX-ster)
*** **** **** * *****, #22A • N ew York, New York 10024
Mobile: 914-***-**** • Email: **************@*****.*** • T w it te r: @stevehoechster • S kype:
steve.hoechster
Linked I n: h ttp://www.linkedin.com/pub/steve-hoechster/1/241/265
High-energy, hands-on, pragmatic, corporate communications/branding expert with broad & deep experience
devising and delivering research-driven, metrics-based, strategically-relevant initiatives that yield business-
building results
Core Competencies:
Message Development Brand Development Media Relations C-suite Counsel
Strategy Architecting Executive Communications Crisis communications I nternal
Communications
Spokesperson Digital Content Creation Social Issues Management Event Management
T raining
Experience:
01/13 to present P r incipal • SF Hoechster Consulting • New York
Providing strategic, tactical and marketing & communications counsel that helps
b rands and businesses with complex value propositions better impact their target
markets & bottom lines
Served as vice president, marketing & communications, handling messaging, off-line & online funding-raising
i nitiatives and influencer outreach for cyber-security start-up Identify Security Software. Selected2013
VenturePitch Orlando finalist
Acting as business strategy advisor & content marketing producer for PatientPay, an early stage online
healthcare billing & balance management service. Secured 2013 Aite Research Payment Vendor to Watch
honor
Handling marketing & communications activities for Enlocked, a new encrypted email service
Providing content services for series of customer/user-directed e-newsletters supporting Aithent’s regulatory
automation solutions. Transaction volume up 60%; revenue up 50%
07/09 to 12/12 Chief Communications/Marketing Officer • Aithent • New York
Driving all corporate branding, product marketing, external & internal
communications, business/sales development activities at B2B solutions and services
company serving banking, government, healthcare and insurance verticals the U.S. and
Canada. Customers included CIBC, M &T Bank, RBC Financial Group, State of
Washington, State of Vermont, Amgen, Kaiser Permanente, Northwestern Mutual and
W illis, among others.
Created new messaging and brand architecture for company, units and solutions
Initiated media visibility/thought-leadership programs that boosted brand awareness 60%
Produced new web sites, marketing & training videos that boost site t raffic 40%; shortened sales cycle 30%;
and, reduced on-site training needs by 70%
03/08 to 05/09 SVP, Corporate & Technology P ractices • 5W Public Relations • New
York
Served as SVP/head of two practices while managing business and personnel
development efforts.
Re-organized account teams to better align skill sets with client/program needs
Lead successful new business initiatives totaling $1.75 MM in annualized fees which
a llowed for change-out of technology client base to more stable/build-able accounts
Handled financial crisis media relations for publicly-listed companies, international
f inanciers
Clients included N ICE Systems, Tangent email archiving system, Vividas digital
services,
Managing $3 million in fees, 12 professionals
Executive Vice P resident ● Havas PR ● New York
02/05 to 02/08
Head of PR fi rm’s Technology practice; member of North American management
committee Strategic and media relations counselor to senior executives of Cablevision,
C iti Student Loan Corp. JVC, Symbol Technologies, Washingtonpost.com and Yahoo!
HotJobs as well as several B2B/B2C Web-centric start-ups
Led and won million-dollar-plus, multi-national enterprise/Web search software
account; role evolved into de facto chief marketing officer for client
Managed corporate/crisis/financial media relations for Citi Student Loan, Regence
B lue Cross Blue Shield, Eyeblaster, digital ad tech company, Seevast, ad serving and
network fi rm
P&L responsibility for $4 million in fees; led team of 15 professionals
Steve Hoechster
Page 2
Managing Pa rtner ● ElsterGroup ● New York
01/02 to 02/05
Founder of strategic communications consultancy providing corporate marketing and
communications services to technology companies
Served as director of corporate and product communications for small cap software
vendor Verity (now part of HP/Autonomy)
Led communications planning and execution for 12 strategic acquisitions
Managed media relations on claims of business ethics violations involving
dealings with State of California
Averted channel partner crisis by produced video training modules for Fujifilm’s
Recording Media Division
Performed executive speechwriting for consulting fi rm AMS
Succession of positions of increasing responsibilities ● Edelman ● New York
03/00 to 01/02
and
10/94 to 04/99
03 /00 to 01 /02 Executive Vice P resident & General Manager, Technology P ractice
Managed $9 million in fees and 66 professionals, responsible for all East Coast activities Member of
f i rm’s operations committee and Global Technology executive committee
Tripled revenue level of practice
Directed Fujifilm shift from film-based to digital photography
Effected corporate repositioning and CEO t ransition for EDS
Managed global launch of Factiva, Web-based information service from Dow Jones
10 /97 to 09 /98 Senior Vice P resident & Deputy General Manager, Technology P ractice
Lead in win of NCR ($2.5 MM); served as global client service director
Transformed environmental “crisis” into award-winning “green manufacturing”
p rogram for semiconductor maker Analog Devices
Created Corporate Brand Management messaging /planning methodology
12/95 to 10/97 Senior Vice P resident, Group Head, Technology P ractice
Head of Technology practice’s Systems, Software & Services Group with P&L
responsibilities for $2.2 million in fees; 10 direct reports
Pitched and won guerilla marketing effort for Samsung at 1996 Olympics ($600K)
Introduced financial management software for small business from Ernst & Young
03/95 to 12/95 Vice P resident, Technology P ractice
Relationship owner with clients billing total of $700K; six direct reports
Handled corporate image and sustainability issues for Samsung
10/94 to 03/95 Vice P resident, P rofessional Services P ractice
Designed and directed communications programs – centered on leveraging intellectual
capital – for professional services clients, including Arthur D. Lit tle, A.T. Kearney and
E rnst & Young
Vice P resident, Corporate Ma rketing & Communications ● Qwest ●
04/99 to 03/00
D enver, CO
In charge of corporate branding, sponsorships, executive & internal communications for
“ next generation” phone company serving 14 west U.S. states.
Directed $35 million TV ad campaign that raised brand awareness four-fold
Served as chief communications architect for hostile take-over of USWest
Managed speech-wri ting process for CEO and other senior executives
Education: University of Missouri School of Journalism, BJ with honors
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