Shaunisia M. Singleton

**** ******** ******

Columbus, GA 31907

706-***-****

ace56p@r.postjobfree.com

Objective: Obtain a position where I can utilize my customer service skills

to benefit the company.

HIGHLIGHTS OF QUALIFICATIONS

* Over 16 years Professional experience in customer service

* Accomplished in identifying and solving customer related

problems

* Successful in learning and comprehending new systems and

methods

* Very well organized and able to meet deadlines

RELEVANT EXPERIENCE

. Organized and maintained various files and records, which may involve

confidential information; purges files as appropriate.

. Input or retrieved data and prepares reports using an on-line or

personal computer system.

. Research and compile informational materials from sources both inside

and outside the office.

. Open and sort mail, attached back-up material and prepared responses;

draft, typed or word processed, edits and prepared agendas; reviewed

finished materials for completeness, accuracy, format, compliance with

policies and procedures

. Prepared and reviewed for accuracy personnel documents; set priorities

and met critical deadlines.

EMPLOYMENT HISTORY

Flex Specialist BancTec

9/2008 to present Columbus, GA

. Process Flex payments and deposits

. Research checks and apply to the appropriate accounts

CSR Medco 2/

2006 to 5/ 2006 Tampa, FL

. Process mail order prescriptions over the phone

. Assist patients with prescriptions and payments

Head Cashier Home Depot

6/ 2001 to 8/ 2005 Tampa, FL

. Manage cashiers in three departments

. Assist customers in a timely manner on their needs in the store

Asst. Manager Party City

6/ 1997 to 6/ 2001 Tampa, FL

. Open and close of the store

. Manage the employees in the store while assisting customers with

special orders

EDUCATION

University of Phoenix Columbus, GA.

Accounting

Hillsborough Community College Tampa, FL

Computer Programming

Florida Metropolitan College Tampa, FL

Business

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