Customer Service Office

MARQUITA DIAS

* ** ****** ****** * ochester, NY * 4620 5 85 - 919 - 4501 m *******@*****.***

E DUCATION

Bachelor of Arts, Communication – Intercultural and Critical Studies 5/2012

State University of New York at Geneseo, Geneseo, NY

E MPLOYMENT HISTORY

12/12/2013 8/18/2014

T he Moxie Spot, M arketing A ssociate . P art - time

Brooklyn, New York

- Develop, execute, and monitor social media strategies.

- Manage all electronic communication (website, Gmail, and social media).

9/5/2012 8/18/2014

T he Moxie Spot, Sales Lead. P art - time

Brooklyn, New York

- Oversee production of weekly events and assist as needed.

- Provide customer service, answer phones, and book parties.

10/9/2012 8/9/2013

N YC H ousing Authority, Resident Engagement A ssociate

Manhattan, New York (AmeriCorps)

- Coordinated scheduling and internal and external logistics for volunteers and community partners.

- Created a volunteer database, marketing material, and website material as needed.

- Collaborated with community partners to fundraise and create events for NYCHA communities.

- Assisted with administrative duties as assigned.

9/1/2009 5/12/2012

S UNY Geneseo D irector’s Office, Office Assistant

Geneseo, New York

- Managed office mail, phones, calendars, and balanced petty cash.

V OLUNTEER EXPERIENCE

11/12/2012 present

Auburn Family Shelter

- Enrich the lives of children ages 5-12 by instilling reading as an integral part of their lives.

10/9/2012 8/9/2013

NYC Civic Corps (AmeriCorps)

- Provided administrative and event support to several nonprofits throughout New York City.

S KILLS: M S Office, 65 WPM T yping, Grant W riting, V olunteer C oordination

R eferences A vailable Upon Request

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