Customer Service Administrative Assistant

Education

borough of manhattan commnunity college New York, NY

Major: early childhood education; GPA 3.4

New York city museum high school New York, NY

Major: Cultural Art, 6/2009

Profile

Motivated, detail oriented college student with a background in cultural

arts, early childhood education, communications, great customer service and

management skills. Adapt at quickly mastering and implementing new

technologies, event planning and fundraising.

Skills Summary

Customer Service Microsoft Excel Project Management

Event Planning Microsoft PowerPoint Training/Facilitator

General Office Skills Microsoft Word Tutor/Teacher

Professional Experience

1 Dunkin donuts new york,

ny 2011- 2014

2 Store manager

Managing the flow of the store and those that work there

Managing time, money and product

Cashier

Customer service

3 Life Forever ministries New york, NY 2008 - 2010

1 Administrative Assistant

Planning, budgeting and managing community events for children and youth

Organizing and implementing outreach programs for inner city "at risk"

children and youth

Developing academic, craft and life-skills workshops for children and youth

(ages 10 -16)

Assisting in fundraisers to fund and coordinate charity projects

4 lower eastside fellowship New york, NY 2009 - 2010

1 Youth Leader/Teacher

Organized community events for children and youth

Developed lesson plans after-school program (ages 10 -16)

Facilitated problem resolution workshops

Assisted in community outreach for inner city youth

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