Customer Service Sales

Mandi Jean Martin

San Antonio, TX

***************@**.*** - 210-***-****

BACKGROUND SUMMARY

A broad background specializing in administrative duties and vast knowledge into legal office operations.

WORK EXPERIENCE

Assistant Technician

Marathon Oil - Kenedy, TX - January 2014 to Present

-Entered all Run Tickets daily, up to 400 each day.

-Filed and maintained monthly tickets for retention policies.

-Analyze Production data and report any downtime and/or issues of wells.

-Successfully run Spotfire tools in the reporting process.

-Utilize TOW/EVIN ensure all data is accurate.

-Work closely with Production Operators to ensure all issues on wells are adequately reported and

communicated.

-Perform Month End Reconcilliations; compare buyer/purchaser statements.

Recruiter

AIPC Energy - San Antonio, TX - August 2013 to December 2013

-Created AIPC Resumes for each Drilling Fluids Engineer, understand Oil & Gas Drilling Operations.

- Found new Solids Control Technicians, and understand Solids Control Operations and Services.

- Include technical details concerning each applicant’s experience, including geographical and shale play,

along with TD and Kicking Off points of wells, and fluids used.

- Screened new and potential consultants, prepped them for interviews and job.

- Front office: reception, screening calls.

IT Field Services Support Coordinator South Texas

Select Energy Services - San Antonio, TX - August 2011 to August 2012

During peak periods, I had to prioritize, diagnose, and resolve problems in response to customer reported

incidents. Daily I answered user questions quickly, communicated clearly to ensure their computer hardware

functioned proficiently. My daily work order totals provided highly efficient feedback, as they were based

on personal productivity and customer satisfaction. Handled all wireless communications for South Texas,

managed each wireless line by matching employees’ HR code and DBA-location to ensure the coding for

accounting purposes always matched. Set up all PDA devices via outlook exchange. Managed the Blackberry

Server for all of South Texas, and provided aid throughout all regions when needed. Created many processes

for the IT dept., these are still be used currently. Aided in many “special projects” for corporate and VP,

one consisted of researching discovering location of missing laptop of a terminated employee; confidentiality

continuous throughout.

Purchase Order Processor/Filing Clerk/Accounting Clerk

Select Energy Services - San Antonio, TX - January 2011 to August 2011

Created purchase requisitions based on quotes received from vendors or management; responsible for

correct coding of expenditures to proper general ledger account. Issued and edited approved purchase orders

to vendors, and operation managers. Prepared other analysis for management including purchase order

status reports and manage purchase order policy compliance, etc. Received against purchase orders and/or

monitored receipts based on documentation (approved invoice or notification from business that service has

been received/Rental is still in progress, etc.). Managed certain communications with vendors and maintained

the highest level of integrity in dealing with vendors. Worked with accounting to insure accruals for all provided

were reflected in the system at month and quarter end close Coordinated processing of invoices for approval

and payment in accounting and problem solved internal budget coding issues.

Tanning Consultant/Sales/Reception

Boca Tanning Salon - Friendswood, TX - March 2010 to January 2011

BOCA TANNING CLUB - Friendswood, Texas 281-***-****

Tanning Consultant/Sales/Reception, 03/2010- 01/2011

IP Paralegal Assistant/Reception

EDMONDS & NOLTE, P.C. - Houston, TX - January 2009 to October 2009

EDMONDS & NOLTE, P.C. – Houston, Texas 281-***-****

IP Paralegal Assistant/Reception, 1/2009- 10/2009

Paralegal/Reception

Pinkerton Law Firm - Houston, TX

PINKERTON LAW FIRM – Houston, Texas 866-***-****

Paralegal/Reception, 11/2009- 04/2010

EDUCATION

Bachelor of Science in Legal Studies

University of Houston Clear Lake - Houston, TX

2008 to 2010

Associates Degree in Criminal Justice

Alvin Community College - Alvin, TX

2005 to 2007

SKILLS

Project Management/Event Planning/Written Correspondence/General Office Skills/Team Building/Printer/

Computer Hardware Troubleshooting/PDA Device Configuration/Support/Computer Savvy/Customer Service/

Scheduling/Marketing & Leasing/Accounts Payable/AP Filing/Loss Prevention/Database Management/AD

Exchange Support/Time Management/Customer Confidentiality/Front-Office Operations/Phone Etiquette/IT

Help Desk/Remote Desktop/Blackberry Server/Purchase Orders

ADDITIONAL INFORMATION

ACHIEVEMENTS/AWARDS

Select Energy Services Newsletter Editor South Texas/Employee Spotlight Candidate-displayed on Select

Energy Services Web Page, 2005 Houston Livestock Show & Rodeo Opportunity Scholarship recipient/3 year

grad scholarship from the Texas Higher Education Board/Member and Captain of the Junior Rodeo Committee/

The first JRC member to transition to the Rodeo Contestant Hospitality committee for 2009 Rodeo/ President of

the Legal Studies Association @ UHCL/State Bar of Texas Paralegal Division 2009 Texas Advanced Paralegal

Seminar Scholarship Recipient/State Bar of Texas Paralegal Division member #24068832/Volunteer Deputy

Voter Registrar for Harris County #57066, appointed by Leo Vasquez, Tax Assessor Collector of Harris County/

Member of Alvin 4-H for 13 years and a current member of the Texas 4-H Alumni.

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