Administrative Assistant Customer Service
Resume:
YUK-GEN CHIN
Brooklyn, NY 11215
*************@*****.***
EXECUTIVE ASSISTANT
Versatile and highly experienced Executive Assistant/Administrative Assistant with 20 years of
experience supporting C- level executives and their sales team professionals in the paper industry.
Proven areas of expertise includes:
Sales Presentations Administrative Office Support Front Office Receptionist Meeting Planning
Human Resources Liaison Records Management Microsoft Word Excel PowerPoint SAP
Accounting System Global 1 Expense Reporting System
PROFESSIONAL EXPERIENCE
INTERNATIONAL PAPER, New York, NY 1/11 to 6/14
Administrative Assistant to Senior Executive VP of Bulkley Dunton a Division of International Paper.
Administrative Assistant supporting sales people and customer service team selling to book publishers
and paper mills national wide, organized calendars and made travel arrangement.
● Point person for regional sales meetings, managed catering, lodging, and presentations
needs for employees.
● Prepared and organized data for inventory billing, created spread sheets for monthly paper
tracking and usage.
● Processed office expenditures as well as expense reports for sales staff
INTERNATIONAL PAPER, New York, NY 1/11 to 2/99
Executive Assistant/Office Services Administrator to the President of Strategic Paper Group a Division
of International Paper.
Provided administrative support for corporate office and 10 regional offices. Organized President’s
calendars, travel arrangements and meetings/events. Managed expense reports and increased efficiency
and cost-effectiveness of supply ordering and inventory.
● Co-planned, coordinated and supported companywide conference for kick-off of newly formed
company Strategic Paper Group (SPG).
● Oversaw new hire/exit packages and employee performances reviews processes, updated and
maintained confidential employee files.
WEBSOURCE, New York, NY 2/99 to 9/94
Administrative Assistant to the President and CEO
● Typed correspondence and emails with high degree of accuracy with typing speed of 60 wpm
● General faxing and copying, distribution and preparation of outgoing mail and packages
● Maintained service contracts for office equipment, purchase office equipment and supplies
● Made travel arrangements, coordinated sales meetings with mill representatives and customers
● Provided backup support for corporate receptionist
BETH ISRAEL MEDICAL CENTER, New York, NY 6/92 to 10/93
Executive Assistant to the Chief of Nephrology and Diabetes Team
● Transcribed patient reports and correspondence, screened and scheduled patients for appointments
● Set up weekly doctor patient evaluation meetings, managed catering service, made travel
arrangements for medical conventions
EDUCATION
General Equivalency Development (GED) Certificate
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