Customer Service Sales

TANJA FLORES

*** *. **** ****** ~ Hemet, CA

Phone: 951-***-**** *********@*****.***

PHLEBOTOMIST /MEDICAL ASSISTANT TECHNICIAN

Looking for an opportunity to join a growing organization that has a need for a medical

assistant/phlebotomist. Professionally trained Phlebotomist with experience ensuring high standards of

culturally competent care for a wide variety of patients with diverse needs.

Energetic, highly motivated individual with NHA phlebotomy certification with customer and patient care

experience. Outstanding communicator. Quick learner and self -directed. Strong desire to learn and grow

within an organization. Expertise includes:

Blood Collection Compassionate Nature

Medical Terminology

Blood Storage and and Disposition

Medical Billing

Vital Signs, height,

Handling Filing insurance forms

Patient and Donor Care weight, temperature

Detail oriented

Time Management

Scheduling appointments Specimen Collection

Communication skills Computer and Word

Support to Patients Processing

ICD / CPT Coding CPR and First Aid

EXPERIENCE

Peaceful Hearts, Corona, CA August 2013 toJanuary2014

Personal Touch, Riverside, CA May 2013 to August 2013

Home Health Aide

Provide in-home health care for senior and disabled clients. Assist with daily living activities and ensure overall

client well-being. Observe and record the client's condition and problems and discuss observations with family,

case manager and supervisor. Provide outpatient post-surgical care

Dispense oral and trans-dermal medications, verify quantities and order refills per physician instructions

Assist with transitioning to beds and chairs, walking, feeding and other body mechanics as needed

Assist with bathing, personal hygiene, dressing and grooming

Outpatient care including skin and wound care, heat/cold application, infection control and prevention

Monitor and log vital signs (blood sugar, blood pressure), specimen collection

Meal preparation, housekeeping, laundry, shopping and other daily living activities as needed

Albertsons, Murrieta, CA May 2004 to Nov 2006

Cashier

Customer Service associate and cashier for gas station and convenience store. Responsible for operating

storefront and handling sales transactions and preparing store for opening and closing.

Processed sales and service transactions

Balanced sales and receipts and maintained transaction records

Handled customer inquiries and complaints

Issued refunds and credits, processed returns and exchanges

Monitored inventory and assisted with product display and pricing

Buchanan Elementary School, Murrieta Oct 2012 to June 2013

Teacher's Volunteer Aide

Organize and supervise games and other recreational activities to promote physical, mental and social

development. Present subject matter to students under the direction and guidance of teachers, using lectures,

discussions, or supervised role-playing methods.

EDUCATION AND RECOGNITION

NHA Certified Phlebotomy Technician, Complete Phlebotomy Training, Sun City 2013

40 hrs in class 40 hrs in clinical 70 hrs training at health fairs

General Equivalency Diploma, Mira Loma Christian School Mira Loma

Caregiver Training Certificate, Personal Touch, Riverside 2013

Medical Billing & Coding, Four D College, Colton 2008

Medical Assistant on line program 2014

Contact this candidate