Office Administrative Assistant
Resume:
Julie Youn
San Francisco, California, ***** - 415-***-**** – **********@*****.***
EDUCATION
University of California, Irvine
Irvine, California
B.A Business Economics, and Minor in Information & Computer Science Graduated 2014
3.6 G.P.A.
•
Placed under Dean’s Honor List since Fall quarter of 2011
•
WORK EXPERIENCE
Samsung Research America
Irvine, California
Text Annotator January 2014 – June 2014
Read and manually annotate with keywords approximately 20,000 lines of text from online chat sessions between customers and
•
customer support agents.
Assess the underlying emotions or mood behind every user-to-agent interaction to produce a better customer and user experience.
•
Assigning customer chat session to appropriate solutions from solution guide that may resolve the customer’s problem.
•
Read and analyze to make inference from reading and extract succinct summary from the passages read.
•
The result of the annotations will be used to train/refine training set for a machine-learning algorithm.
•
Biomedical Engineering Business Office Irvine,
California
Administrative Assistant November 2011 - March 2014
Manage daily office activities such as incoming phone calls, greeting and helping customers, organizing files, copy, scanning
•
information into the system and maintaining office.
Preparing for faculty meetings, educational seminars and social events.
•
Assist faculty and staff members with various projects such as event coordination and shipping.
•
Creating flyers for seminars and meetings.
•
Data input.
•
Security Works Inc.
Fountain Valley, California
Office Manager Internship September 2013 – December 2013
Worked with the CEO on various projects such as creating product flyers for email marketing.
•
Updating current and potential client lists.
•
Manage current websites.
•
Manage daily office activities such as shipping, invoices, inventory and bills using QuickBooks.
•
Interact with clients through phone calls and emails to keep them up to date on our products and their purchase orders.
•
Onciomed
Irvine, California
Marketing and Event Planning Internship June 2013 – August 2013
Contact potential investors to sponsor a Health Conference.
•
Research related events and markets that were of interest to the health sector.
•
LEADERSHIP EXPERIENCE
Pi Gamma Mu Honor Society Irvine,
California
Secretary Fall 2013 – Spring 2014
Assist with preparing and coordinating quarterly meetings and events.
•
SKILLS, ACTIVITIES & INTERESTS
Technical skills: Python, C++, and Microsoft Office Suite (MS Word, Excel, Power Point, Access)
Language: Fluent in Korean
Contact this candidate