Sales Representative Customer Service

Bradiel I. Perez

**** *. ******** ***.

Tampa, FL. 33617.

Phone: 813-***-****

Email: *******.*****@*****.***

OBJECTIVES

To use my experience in customer relations to handle the needs of clients, deal with customer complaints, increase the

volume of sales, and uphold the company’s image in the community.

QUALIFICATIONS

I am an enthusiastic worker who can not only show initiative but, also motivate those around me.

I am a quick learner and, can apply what I have learned efficiently and effectively.

Bilingual (English and Spanish).

Proficient with Windows software such as Microsoft Word, Excel, and Power Point.

My multi-tasking skills.

I am able to produce results in a timely and professional manner.

EDUCATION

(2003-2007) Tampa bay Technical High school

High School Diploma

Computer Networking/Repair

(2007-2009) Hillsborough Community College

Business Management/ Marketing

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ROFFESIONAL EXPERIANCE

2004-2007, T-Mobile - The Mobile Zone, TAMPA FL. Sales representative

● Fulfilled customer needs to ensure satisfaction while promoting the organization’s products

and services.

● Created relationships with each customer, while appropriately responding to their concerns.

● Sold additional products and services by building rapport as well as being an attentive listener

in regards to customer needs.

● Multitasking; performed a variety of duties and with disputed orders and, took accurate

payments.

2008-2009 T-cell Sprint, TAMPA FL. Customer service/ Sales representative

● Guaranteed service to customers and agents.

● Top sales rep in the district.

b. 2009- 2011 Sprint T-cell Tampa fl, Business Account executive/ Account Specialist.

● Maintained a close working relationship with both existing and new business regarding new

and different products- maintained customer database

● Developed new leads by cold calling and organizing face to face appointments.

● Maintained and expanded customer relationships on a local and national level.

● Created presentations designed to sell and upgrade accounts- via marketing campaigns

incorporating, promotions/ events, sponsorships and interactive media to generate

revenue.

● Consistently met monthly sales quota

2012-2014- Head Quarters Construction- Operations Manager/ Superintendant

●Managed all aspects of high end single- family residential construction and remodeling.

These responsibilities include planning projects through all phases of construction, estimating

and creating material and labor “take-offs.” developing supplemental specifications for all

plans, and developing scopes of work for all work tradesmen and suppliers.

● Bidding of each project. Developing preliminary and final budgets.

● Scheduling and coordinating of projects

● Management of multiple projects

● Implementing and monitoring cost controls to stay within budget and on schedule for

each project as well as monitoring for quality control.

References Available upon request

Contact this candidate