BE & MBA _ Certified Six Sigma Black belt
Resume:
Govindaraju Sreenivasa
Certified Lean Six Sigma Black Belt, a customer advocate having number
crunching capability seeks a management position with Manufacturing, IT&
ITeS companies.
C/o Krishanappa, #89,
Phone: +91-
AKG colony, Opp to MVJCE
Email: ***********.*****@*****.***
Channasandra, Kadugodi post,
*************@*****.***
Bangalore, Karnataka, India. 560067.
Summary
4 year of professional experience in field of IT (Telecom domain), in which
around 2 years of experiences in process definitions. Good experience in
the field of Lean Six Sigma as a Black Belt has accomplished business
excellence and improvement in the business profitability. Possess good
experience in software quality process definition and team management.
Certified "Lean Six Sigma Black Belt" from Dr. Mikel J. Harry's Six Sigma
Management Institute (SSMI) USA.
Certified "Lean Six Sigma Black Belt" from Cross Border Executives
Management Group.
. Two Six Sigma Black Belt live projects have been gainfully
implemented in 2 different organizations (Transactional &
Manufacturing) with improvement in profitability and quality.
. Hands-on experience in implementing the Lean processes and worked
as a Lean Navigator for few projects.
. Defined the grading system (Gamification Logic) for Organization
Knowledge Management system of L&T infotech.
. Implemented the Process Champion Framework and realized the
improvement.
. Hands-on experience in process modelling.
. Good experience in managing the Organization Knowledge Management
portal and development team.
. Worked on few RFPs like Tools database and Organization Knowledge
Management system.
. Good knowledge on Agile- SCRUM methodology.
. Basic Knowledge on CMMI framework.
. Hands-on experience in Defeat log analysis, Risk log analysis and
Audit log analysis.
Professional Experience
L&T InfoTech Corporate Quality (Current)
April 2011 - Present
Software Engineer (Previous)
CBEMG Black Belt Consultant
with Jan 2013 - Onwards
Corporate
Social responsibility
ZTE TELECOM INDIA PVT LTD Trainee Engineer
Sep 2010 - April 2011
Managerial Skill Set
Team Management : Conducting team meetings, Team facilitation &
motivation, Time management.
Project Management : Project Charter, Metrics selection, Program
Evaluation and Review Technique (PERT), Seven
Management and planning tools (7 MP tools).
Quality Management : Seven Quality Control tools (7 QC tools)-
Root Cause Analysis, Histogram, Pareto Chart,
Scatter Diagram, Control charts, Check sheet,
Stratification.
Lean Six Sigma Skill set : Business case development, DMAIC
cycle, ANOVA, 5S, Matrix Analysis, Cp Cpk study,
Hypothesis Test, Control Charts, Survey, Basic knowledge on
DFSS, process modeling using regression and DOE. Process
simulation using MS-Excel.
Communication : Meeting minute preparation, business plan & project
report,
documents, presentation to the management and process
owners.
Training Management : Good in delivering training to white belt,
yellow belt and green belts.
Software : MS-Visio, MiniTab and MS Excel usage.
Lean Six Sigma Black Belt Projects
Cross Border Executives Management Group (CBEMG)
Reduction of Turn Around Time (TAT):
March 2013 - Jun 2013
Client of CBEMG is a global medical technology company. The challenge here
was to scale-up its turn-over from 1.75 million lines per day to 5 million
lines per day. This in turn has resulted in improving the baseline of the
business.
Goal: "To improve turn-around-time (TAT) 94% to 99% by Jun 30, 2013."
Outcome: Successfully achieved business case of saving INR 1.21 Cr p.a. by
achieving TAT% of 98.5%. Successfully implemented in-line process control
(the tolerance limit by using process simulation in DMAIC cycle)
Team Size: 10
Tools used: Brainstorming, Fishbone diagram, Multi-Voting technique,
Prioritization matrix, SIPOC model, MS Visio, Pie Graph, Pareto Chart,
Histogram, Box Plot, Control charts, RCA, Hypothesis tests (Kruskal wallis,
F test, Levene's test), Regression Analysis, Matrix plot, Logistic Model,
Simulation.
Lesson learnt: Extracting the useful data from the dump, Finding out the
Project Matrix based on goal, MS Excel Simulation, Validation of
measurement system, Process mapping.
. Brainstorming session with business stakeholders to identify the
roadblocks for achieving the target productivity.
. Fishbone diagram, Multi-Voting technique, Prioritization matrix are
used to identify the Opportunity of improvement.
. Prepared the SIPOC model at Business level, process level and
operation level.
. Performed Validation of measurement system.
. RCA for missing data and data errors, Prepared training material of
Importance of time calibration.
. Understand the distribution of data and list down possible input
variables which impact in TAT.
. Identify the KPIV's using matrix plot and correlation plot
. Using logistic Model and Simulation calculate the Inline tolerances
(SLA) for allocation time.
. Implement the calculated SLA, observed NO files are missing TAT.
Six Sigma Management Institute (SSMI):
MidCo Process Improvement: Jun 2013 -
July 2013
Goal is to execute the DMAIC strategy and realize the significant process
improvement in manufacturing unit across MidCo branches.
. Identify the branch which producing less yield and profit among US,
EU, SA, ME.
. Used simple Bar chart, pareto chart and multi vari study. Found US
producing less yield and profit.
. Analyze the US branch process of manufacturing, and Identified the
CTQ which is out of control, using capability analysis and control
charts.
. Identify the CTP which is influencing CTQ's out of control state,
using capability analysis, control charts, linear regression.
. Used DOE(Full factorial and factional factorial design) to find out
appropriate setting of input variable to get better output.
. Validate the output result using simulation.
. Implement the improvement plan and verify the CTQ's and CTP's which
was out of control, used control charts.
. Standardize the Input levels, yield and profit of US manufacturing
process improved.
L&T Infotech
Process Champion Framework:
March 2014 - June 2014
Business Case:
During the Client satisfaction survey conducted in Feb'14, it was
observed that only 58% of our clients were completely satisfied. Business
was at risk with 42% of partially satisfied clients.
Problem statement:
Received Client Satisfaction Index of 3.47 across a scale of 5, and
with an increasing trend observed in the number of client complaints, which
had a direct impact on the Cost of Poor Quality
Goal: "Increase the Client Satisfaction Index above 4 across a scale of 5
by 30th June 2014."
Outcome: 1.5 improvement in sigma level, reduced defect density and
achieved the Client Satisfaction Index of 4.16.
Team Size: 3
Tools used: Project Charter, VOC, business case, Brainstorming, Fishbone
diagram, SIPOC model, MS Visio, Pie Graph, Pareto Chart, Histogram, control
chart, process capability plot, cp & cpk study.
Technical Skill Set
Operating System : Linux, Windows XP, Windows 7.
Other Tools : Visual Studio, Linux Vi editor.
Handset/Hardware Exposure : BTS, BSC (Base Station Controller).
Technologies
Wireless Technologies : UMTS, LTE, Advanced LTE. IMS
Applications : Android Augmented Reality Application
development.
Language : C.
Technical Project Profiles
Intel Mobile Communication (for L&T InfoTech)
XMM7260 LTE Release 10
. Done the Root Cause Analysis for delay in testing the REL 10
features. (Tool Used : Fish bone diagram )
. Requirement analysis of 3GPP change requests (CRs) for LTE (REL10)
features in E-NAS and E-AS layers.
. Authored implementation and test Specification for protocol stack
changes identified due to Release 10 changes in E-Node B. Feature
enhancement in REGI L1, L2 layers.
XMM7160 LTE Release 9
. Requirement analysis of 3GPP change requests for LTE (REL9)
features SRVCC, CSFB, Volte, VDC etc.
. Authored implementation and test Specification for protocol stack
changes identified due to Release 9 changes in E-Node B. Wrote test
case for Volte and VDC feature and created the Testcase document.
XMM7060 LTE Release 8
. Executed RRC layer GCF TC's (Cell selection and re-selection TC's)
on XMM7060 PF and identified the defect in UE and L1-Simu. (Test
spec : 3GPP TS 36.523)
. Successfully completed code enhancement for RSRQ calculation
implementation in REGI L2 layer.
L&T InfoTech:
WCDMA Call Setup on REGI framework
. Study and Understanding the WCDMA access technology, call flow,
handovers etc.
. Analyzing the failed test cases call flow. (Tools used : Mobile
analyzer, Signal Trace Tool)
L&T InfoTech:
Augmented Reality on Android (Places Around AR App)
"Augmented reality (AR) is a term for a live direct or indirect view of a
physical, real-world environment whose elements are augmented by virtual
computer-generated sensory input, such as sound or graphics.
. Develop the compass code, which shows the direction of camera.
. Generate the API key for Google web service and get the response
from the Google server.
. Get longitude and altitude from GPS server and get location
information from Goggle server based on current longitude and
altitude.
ZTE TELECOM INDIA PVT LTD:
Network operation and management
Client: MTS INDIA PVT LTD
. Operation and maintenance of MTS CDMA network for EVDO data and
voice.
. Configuration of BTS and BSC.
. Rehoming of BTS from on BSC to other BSC.
. Monitoring of BSC and BTS alarms and Handling all wireless access
network issues.
. Chennai and Chennai rural BSC capacity expansion activity.
. Network performances report preparation.
Education
Master of Business Administration (MBA) July 2013 -
PRESENT
Project Management
Ulyanovsk State University, Russia
Term-1 Percentage: 84.5%
Bachelor of Engineering (BE) Sep
2006 - Jun 2010
Electronics and Communication
Aggregate Percentage: 77%
MVJ college of Engineering, Bangalore. Visvesvaraya Technological
University, Belgaum.
ACADEMIC PROJECT IMPLEMENTATION:
Automating Irrigation with Mobile Platform.
This project is based on ARM7 processor, through which we will be
able to control the irrigation automatically according to the moisture of
the soil. We implementing this on mobile platform, which is having a GSM
modem and LCD interface. This module will update the status of the system
to the user regularly. We are using a moisture sensor to sense the moisture
level of soil. If it is below a particular limit, this system will turn the
motor ON, till it the soil gets enough moisture, and the module will keep
updating these things to the user.
. Study and Understanding the ARM 7 architecture (LPC 2129).
. Getting hands on GSM Modem part.
. Written the embedded C code for initializing the Modem.
. Bringing up the hardware kit and testing the code on board.
. Prepared the project report and presented.
Personal Details
Permanent address : S/o SREENIVASA, MASTHAMMA TEMPLE ROAD, SHIVAPURA,
MADDUR TQ, MANDYA DIST, KARNATAKA, INDIA. PIN: 571429
Date of Birth : 28 Dec, 1988
Nationality : Indian.
Passport No. : K2102324[pic]
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