Manager Project
Resume:
Jeanette Wermuth
*** ****** ****** • Teaneck, NJ 07666 • 201-***-**** •*******@*****.***
SUMMARY
Human Resources Professional with a track record in operations, and office administration. Team player with
strong consultative, problem solving and organization skills. Proven analytical and financial skills, with experience
managing a cost center and achieving expense reductions. Effective communicator known for building strong
relationships with business partners, staff and clients.
EXPERIENCE
NEW YORK LIFE 2013 Present
TA Operations
Responsible for supporting recruiters and coordinators on all operation/compliance processes and ATS support
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Ensure appropriate follow up with candidates re: application and completion of background check processing
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Ensure all new hire paperwork meets NYL standards; process 80+ new hires per month
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Responsible for agency contracts and access to ATS
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Created offer letter templates to standardize process for recruiters and coordinators
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THE FRISCH SCHOOL 2008 – 2013
Administrative Assistant
• Automated Progress Reports from paper to email saving the school money on paper, envelopes & postage
• Provide support to 650 HS students, administrators, teachers, parents and parents association
• Run reports, manage multiple email boxes, prepare correspondence, proofread, answer phones
• Register students, enroll students in classes, update grades in school system
HEWITT ASSOCIATES 2006 – 2008
Staffing Operations Manager (2007 – 2008)
• Successfully developed, trained, and executed technology migration and communication plan from prior
applicant tracking system to new vendor and new background vendor roll out
• Subject Matter Expert for Recruiting Staff on new ATS, Onboarding and Background Check procedures to
ensure understanding and compliance
• Train staff, write standard operating procedures, process flows and develop communications to ensure
successful operational excellence
• Developed reports to support standard operating procedures, process excellence and client satisfaction
• Manage and develop staff of three to support recruitment transformation efforts
Staffing Operations Manager (2006 – 2007)
• Led operational process design, implementation and monitoring of commercial recruitment model in support
of Hewitt’s client Prudential Financial
• Responsible for vendor governance with background vendor; Significantly improved process and relationship
between vendor, client and Recruiting Staff
• Responsible for monthly metrics & analysis for business; weekly reporting & analysis for Recruiting Managers
• Subject Matter Expert for Recruiting Staff on ATS process, Background vendor, Payroll & Onboarding
Liaison with Client Operations Manager to ensure all company requirements were consistently met or
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exceeded expectations
Managed & Developed Hire Review team and Office Manager
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JPMORGAN CHASE 1978 – 2006
Staffing Operations Project Manager, VP (2001 –2006)
• Lead Staffing representative on critical HRSD six sigma projects which streamlined domestic onboarding
processes, improving efficiency and effectiveness for the client and the firm.
Analyzed multi faceted, paper intensive onboarding workflow and designed a web based system which
integrated various technological tools and systems, creating Straight Through Processing Onboarding for all new
hires. Reduced paper work, data entry and errors, and dramatically accelerated processing time.
Incorporated Direct Deposit Enrollment into online onboarding process, enabling immediate direct deposit for
new hires and eliminating the distribution of starter check kits.
Consulted with business partners across the firm on all pre employment processing requirements and
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operational issues, communicating rapidly changing policies, increasing awareness and ensuring client
satisfaction.
Developed and delivered web based and classroom training on new processes for 200 recruiters and
coordinators in sixty sites across the country, ensuring compliance and client consistency and reducing risk to
the firm.
As Staffing representative for all business acquisitions, led integration activities related to preemployment
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processing which consistently enabled seamless transitions for acquired employees.
Core member of Staffing Transformation Team that selected the firm’s ATS (Taleo).
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Midtown Staffing Center Office Manager, VP (1999 – 2001)
• Managed the operation of the Staffing Center, which provided sourcing, staffing, and new hire processing
services for multiple businesses in midtown Manhattan. Managed and developed a diverse staff of 12 HR
professionals.
• Partnered with Senior HR colleagues and business managers to develop innovative and business specific
staffing strategies, which reduced reliance on external recruiters and lowered staffing costs.
• Provided financial and expense management expertise which improved tracking and control of center’s
operating budget and reduced operating expenses.
HR Generalist, Branch Channel, VP (1996 – 1999)
Offered effective guidance in the administration of HR policies, organizational design, succession planning,
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coaching and feedback, performance management and salary and bonus planning.
Partnered with Senior Managers to analyze developmental needs of high potential staff and identify learning
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and project opportunities which promoted their growth, advancement and retention.
Planned and executed staff redeployment initiatives across 30 branches which supported business
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consolidation goals and contributed to headcount reductions.
JEANETTE WERMUTH
Influenced managers to effectively allocate limited salary and bonus funds and differentiate compensation
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decisions, rewarding high performing and high potential employees, increasing retention and building strong
talent pipeline.
EDUCATION
Baruch College (CUNY), New York, NY
Master of Business Administration in Management
Stern College/Yeshiva University, New York, NY
Bachelor of Arts in Psychology
TECHNICAL SKILLS
Word, Excel, PowerPoint, Lotus Notes, Outlook, Taleo, HireRight, Choicepoint, Deploy, Salesforce, DDC, Kenexa,
BIG, Sharepoint
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