Sales Customer Service

*

* ************* ****** ** ******** & Media, Kolkata

Undergraduate Program in Bachelor of Business

Administration

Objective

Current Add: Pallath Apartment, Usha Road, Vyttila, Kochi-682011.

Career Objective:

> Always try to achieve on the organization to success its goals by

individual or group.

> To deliver highest efforts in the course of value addition in all

assignments.

> To adopt methodical approach for work assigned.

Educational Qualifications:

BBA Graduate Specialization with HR and Marketing.

Examination School/Colleg Board/ Year of Marks

e university passing Obtained

BBA - ISB&M- P T U 2009-2010 60.31%

Semester 1 Kolkata

Sem- 2 ISB&M- P T U 2010 50%

Kolkata

Sem- 3 ISB&M- P T U 2011 50%

Kolkata

Sem- 4 ISB&M- P T U 2011 50%

Kolkata

Sem- 5 ISB&M- P T U 2012 50%

Kolkata

Sem- 6 ISB&M- P T U 2012 53.83%

Kolkata

Vidyanagar W.B.C.H.S.E 2007 58%

M.P School

12Th

10Th Vidyanagar W.B.B.S.E 2005 60%

Girls High

School

Skill Sets:

. Basic knowledge of Computer, IT Management.

. Tally 9, SAP online Billing.

. Net Surfing, Mailing.

. Project & Report making

. Internship/ Training:

. As a Quality Incharge at Malcom India Pvt. Ltd. (Kolkata)

. As a Customer Service Executive at Domino's Pizza. (Kolkata)

. HCL. As an Intern on Market Research analysis for 1month at

Nehru place (New Delhi-19.)

. Arshia Motors as an Intern on 'Market Penetration of luxury

Car in India' for 1 month at Faridabad.

Project/ Live Assignments:

> Market Penetration of Luxury Car in India. (Arshia Motors.)

> New Product Launch. (Individual Project.)

> Popularity of pizza Hut V/S Domino's Pizza. (Final Project.)

> Stress Management and Companies Role in Stress Management of

Employee. (Seminar.)

Experience:

> 6th Month on International BPO. As a Tele Marketing Executive. S

Z I Outsourcing Pvt. Ltd. (Kolkata)

Responsibilities

> To communicate with customer and approach them.

> Sales.

> 3rd Month on TATA AIA Life Insurance. As an Investment Advisor.

(Kolkata)

Responsibilities

> Approach people and sales insurance.

> 6th Month on Sevana Electrical Appliances Pvt. Ltd. As a Sales

Coordinator cum Sales Executive. (Kerala.)

Responsibilities

> Coordinate with Marketing and Sales person to making customer

relationship.

> Payment follow up

> C' form follow up

> Making online billing with transportation billing.

> Packing and departure.

> Present monthly and yearly report.

> Make sales report.

Current employee of Sutherland Global Services Pvt. Ltd. (Kochi,

Kerala.)

Responsibilities

> Customer Support and Sales .

Motto in life:

> Be a responsible Citizen give my 100% from my side whatever I

do.

Personal Information:

> Date of Birth : 21st July

1988

> Nationality :

Indian

> Marital Status : Single

> Father's Name : Panchu Gopal

Mondal

> Languages Known : English, Hindi, and

Bengali.

> Hobbies : Painting,

Sketching, Busy myself in works, Listening

Songs, Event Planning.

> Key Strengths : Teem-Works, Keen

Learner and Managing Skills.

Date: 13/07/2014.

Arpita Mondal

Arpita Mondal

Village, Amtala, P.O- Kannayanagar,

P.S- Bishnupur, Dist- 24 Paraganas (South), DH Road,

Kol-743398.

Contact +91-889*******

E-Mail : ******.******.******.**@*****.***

Contact this candidate