Customer Service Sales
Resume:
CRYSTAL COLLINS
**************@*****.***
Objective:
Seeking full time
position to contribute to an organization that can use a professional
communicator with a background that include call center, customer service,
warehouse and sales experience along with a proven ability to manage multiple
projects, people, and programs in an environment of rapidly shifting priorities
and
to obtain a position
where my experience and knowledge can be utilized to improve customer
satisfactions and display my ability to work well with people. With a salary
requirement open with a chance to grow.
Experience:
Drive Time Corp- Senior Loan
Advisor
Forth Worth TX,
October 2010- June 2014
* Collections
* Warehouse
* Parts Puller
* Customer service
* Analyze accounts
* Refinance Vehicles
* Bankruptcy Dept
* Quality Control- QA
* Assisting customers with account needs
* Setting Appointments for sales lots
* Qualifying Future Customers
* Data Entry
* Filing
* Billing Support
* Dispatching
Volt-Apple -mobile me lead Addison, TX
August 2006 - September 2010
* Handling billing for existing customers
* Provided email and live chat technical support
* IPhone support trouble shooting
* Supervised a team of 25-30 individuals with any
inquires
* Coaching team members for better productivity
* Provide customer support for the Apple iTunes
Store
via email, live, chat and phone.
Education:
* Richland College- Bachelors Degree-
Online Business Management August 2009-2013
North
Texas Academy High School August 2002 -March 2006
Certificates/ License
* Forklift-sit down
Skills:
* I am very computer literate. I have experience
with
Basic Knowledge, Microsoft Office-MS Word, Access,
Excel, PowerPoint, Office, People Soft, Soft phone, various Apple Applications.
Along with various collection and trouble shooting skills. As well as warehouse
experience with stocking, order pulling, and several warehouse duties. I have also assisted and supervised
training classes for new hires.
Contact this candidate