Branch Manager

SUSAN MURRAY

*** **********, ******, * * *****

Home: 330-***-**** Cell: 330-***-****

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************@*****.***

SUMMARY

For the past 8 years I have served as Branch Manager of various Credit Union branch offices. My duties included but

were not limited to day-to-day operations; meeting specific lending goals to ensure loan growth; maintain security

controls including vault cash/ATM maintenance; complying with auditing procedures, policies and banking regulations;

delegate and assign duties to staff maximizing the branch's resources as well as monitoring all Trumbull Co branch staff

MSR/teller write-ups regarding short and overs, and acceptance of bad checks; and monitoring the branch expenses to

stay to budget. I was responsible for delivery of all lending products to credit union members and approved/declined

loans.

HIGHLIGHTS

Developing new business relationships and Computer skills including MS Word, Excel, Outlook,

expanding existing ones Advantage, etc.

Self motivated, independent worker Problem solver

Detail Oriented Able to make difficult supervisory decisions

Communication skills Community involvement

Loyal/Reliable Customer service

ACCOMPLISHMENTS

2013 - My office was one of the 3 out of 7 branches that met and exceeded loan goals set for the branch office.

Made cold calls to various community businesses and residents to establish relationships and business growth.

Member and Secretary of Downtown Warren Business Association for 8 years participating in various

community events.

Successfully completed various Cues University on-line financial classes to expand my knowledge base.

EXPERIENCE

ASSOCIATED SCHOOL EMPLOYEES CREDIT UNION

North Jackson, OH

01/2013 to 02/2014

Branch Coordinator/Trumbull Co Coordinator

ASECU/GREATER WARREN COMMUNITY FEDERAL CREDIT UNION

Warren, OH

10/2005 to 01/2013

Branch Manager/Trumbull County Coordinator

Merger 8/1/2009 (from GWCFCU to ASECU)

GWCFCU

Champion, OH

01/1995 to 10/2005

Teller/MSR/IRA/Vault Teller/Back Office backup

TRUMBULL SAVINGS & LOAN CO

Warren, OH

01/1983 to 01/1995

Teller/Head Teller/Loan Processor

EDUCATION

1982

HIGH SCHOOL DIPLOMA: COLLEGE PREP

Howland High School, Warren, OH

ACCOUNTING

Youngstown State University, Youngstown, OH

REFERENCES

Available upon request

Contact this candidate