Customer Service Medical

Jada Davis

P.O. Box *** • Montgomery, La ***** • 318-***-**** • **************@*****.***

Education

Northwest Louisiana Technical College – Natchitoches, LA

Technical Diploma- Medical Office Assistant May 2012

Montgomery High School – Montgomery, LA

Diploma, May 2009

Work Experience

Outpatient Medical Center

Health Information Management, April 2014- June 2014

• Maintain patient health information with confidentiality

• Make/manage medical charts on computer system

• Release requested medical records to outside sources (with verification)

• Make appointments when doctor refers patient to outside facility

• Collect medical records from outside source after patient has been seen

• Use of basic office equipment. (i.e. computer, fax machine, printer, scanner)

Sutherland Global Services (Outsourcing Company)

AT&T, Click-to-chat Consultant, January 2013-January 2014

• Provides exceptional customer service

• Access wireless accounts

• Process payment transactions

• Trouble shoots mobile devices

• Manage wireless billing accounts

• Process equipment upgrades

Wal-Mart Supercenter

Deli Sales Associate, April 2010-November 2012

• Operates food preparation equipment

• Prepares appetizers, salads, and cold dishes

• Provides exceptional ustomer assistance

• Stocks and organize goods

• Wash dishes, glassware, or related utensils

• Serves food to customers

• Cleans rooms and work areas

• Prepares food

Related Coursework

• Basic Body Structure and Function

• Medical Coding

• Insurance and Billing

• Administrative Procedures for Medical Offices

• Advanced Coding

• Medical Office Transcription

• Medical Office Terminology

• Business Math

• Accounting

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