Customer Service Data Entry

Jasmine Strode

Atlanta, GA

*************@*****.*** - 770-***-****

A self-driven, motivated professional that has patience, and enjoys dealing with the public. A team player and

self-starter that takes pride in my work. Very dependable and always willing to learn new things. Experienced

in Data Entry, administrative procedures, customer service, ICD-9 and CPT coding as well as Microsoft Word,

Excel, Spreadsheets and HIPAA Certified.

WORK EXPERIENCE

Data Entry Clerk

NAMI GA - Atlanta, GA - August 2011 to Present

Create Excel spreadsheet for source data entry

• Prepare source data for computer entry by compiling and sorting information

• Maintain and update source data entry and filing

Customer Service Representative

Ashes to Beauty - Atlanta, GA - March 2011 to Present

Answer product and service questions

• Open customer accounts

• Maintain customer records

• Cashier

• Pricing, Mark ups and Mark downs

• Shipping and receiving

• Organizing and maintain displays

Medical Administrative Assistant Externship

NAMI GA - Atlanta, GA - October 2012 to December 2012

Processed patients in and out of clinic

• Organized and filed medical records

• Communicated and corresponded with patients daily

• Corresponded with laboratories

• Managed phone calls in a professional manner

• Worked with Care Ware and Medi Soft systems

Staff Supervisor

Moe's Southwest Grill - Atlanta, GA - February 2008 to November 2011

Coordinated tasks with work stations to ensure that all stations run properly

• Ensured that goals are communicated, understood and met by employees

• Worked with management to ensure that employees have the necessary resources to effectively perform

their jobs

• Ensured that all employees are properly trained

• Managed basic concerns of employees

• Oversaw shifts and departments

Administrative Assistant

Zep Manufacturing - Atlanta, GA - September 2004 to January 2008

Maintained work flow by developing reporting procedures

• Provided information by answering questions and requests

• Maintained inventory supplies by checking stock; placing and expediting orders for supplies

• Contributed to a team by accomplishing results as needed

• Completed operational requirements by expediting work results

• Resolved administrative problems by analyzing data and identifying solutions

• Created and revised systems and procedures by analyzing operation practices, recordkeeping systems,

office layout and professional requirements

Prep Cook

Applebee's - Atlanta, GA - June 2002 to September 2004

Prepared various food ingredients according to customers' orders or supervisors instructions

• Assisted cooks and kitchen staff with various tasks as needed and provided cooks with needed items

• Cleaned work areas, equipment and utensils

• Kept records of the quantities of food used

• Received and stored food supplies, equipment utensils in refrigerators, cupboards and other storage areas

• Used manual and/ or electric appliances to clean, peel and slice foods

EDUCATION

Medical Office Expert Administration

Medtech College - Atlanta, GA

2012 to 2013

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